Swissquote
Banking Application Specialist(m/w/x)
Full-timeOn-siteExperienced
Schweiz
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SWSwissquote
Production Support Manager(m/w/x)
Schweiz
Full-timeOn-siteExperienced
Nejo AI Summary
Ensuring smooth daily operation of digital banking platforms for 650,000+ clients. 3+ years in banking operations with proven team management experience required. Work with modern digital banking infrastructure.
Requirements
- 3+ years experience in banking operations or application support
- Proven experience managing/coordinating a team
- Strong understanding of banking processes and regulatory constraints
- Hands-on, pragmatic, solution-driven approach
- Ability to operate under pressure
- Structured, autonomous, and accountable
Tasks
- Ensure smooth daily operation of banking systems
- Guarantee service continuity for systems
- Monitor operational workflows for compliance
- Ensure adherence to policies and regulations
- Manage the support queue
- Prioritize and resolve Level 1/2 incidents
- Escalate incidents to technical teams
- Liaise between business users and IT
- Supervise and coordinate production releases
- Administer and maintain core banking applications (T24, Bobatools, GTExchange, GTFrame, GTMatch, Hypersuite)
- Track operational KPIs (incident volume, resolution time, backlog, SLA adherence)
- Report operational KPIs to stakeholders
- Identify recurring operational issues
- Implement corrective actions to reduce risk
- Drive automation initiatives
- Streamline repetitive tasks
- Ensure audit readiness
- Provide documentation for audits
- Lead and support the production support team
- Ensure team workload prioritization
- Ensure timely delivery under deadlines
Work Experience
3 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Swissquote and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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SWSwissquote
Production Support Manager(m/w/x)
Schweiz
Full-timeOn-siteExperienced
Nejo AI Summary
Ensuring smooth daily operation of digital banking platforms for 650,000+ clients. 3+ years in banking operations with proven team management experience required. Work with modern digital banking infrastructure.
Requirements
- 3+ years experience in banking operations or application support
- Proven experience managing/coordinating a team
- Strong understanding of banking processes and regulatory constraints
- Hands-on, pragmatic, solution-driven approach
- Ability to operate under pressure
- Structured, autonomous, and accountable
Tasks
- Ensure smooth daily operation of banking systems
- Guarantee service continuity for systems
- Monitor operational workflows for compliance
- Ensure adherence to policies and regulations
- Manage the support queue
- Prioritize and resolve Level 1/2 incidents
- Escalate incidents to technical teams
- Liaise between business users and IT
- Supervise and coordinate production releases
- Administer and maintain core banking applications (T24, Bobatools, GTExchange, GTFrame, GTMatch, Hypersuite)
- Track operational KPIs (incident volume, resolution time, backlog, SLA adherence)
- Report operational KPIs to stakeholders
- Identify recurring operational issues
- Implement corrective actions to reduce risk
- Drive automation initiatives
- Streamline repetitive tasks
- Ensure audit readiness
- Provide documentation for audits
- Lead and support the production support team
- Ensure team workload prioritization
- Ensure timely delivery under deadlines
Work Experience
3 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Swissquote and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Swissquote
Industry
FinancialServices
Description
The company is the Swiss leader in online banking, providing trading, investing, and banking services to over 500,000 clients.
Not a perfect match?
- Swissquote
Banking Application Specialist(m/w/x)
Full-timeOn-siteExperiencedSchweiz - Banque Internationale à Luxembourg (Suisse) SA
Operations Lead Middle Office(m/w/x)
Full-timeOn-siteSeniorSachseln - Swissquote
Head of Banking Solutions(m/w/x)
Full-timeOn-siteSeniorSchweiz - Swissquote
Fraud Analyst Officer(m/w/x)
Full-timeOn-siteExperiencedSchweiz - Swissquote
Head Anti-Fraud & Financial Crime(m/w/x)
Full-timeOn-siteSeniorSchweiz