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Product Lead - Customer Portal(m/w/x)
Functional design leadership for a customer-facing platform built on Salesforce, aligning roadmaps across Pharma, Supply Chain, and Technologies. 5+ years of consulting experience with a strong Salesforce technical background required. Flexible working time, remote work option.
Requirements
- Strong functional and technical background (Salesforce)
- 5+ years of consulting experience
- Dynamic, solution-oriented mindset
- Proven global team collaboration ability
- Experience facilitating technical and functional alignment
- Excellent communication skills
- Ability to balance business and technical perspectives
Tasks
- Lead end-to-end functional design for the Customer Portal
- Act as primary contact for the Customer Portal
- Align and evolve the functional roadmap with product vision
- Represent the Customer Portal internally
- Facilitate clear communication across functions
- Ensure cross-functional alignment
- Lead requirement discovery with stakeholders and customers
- Translate needs into high-quality feature requirements
- Align requirements with the strategic roadmap and CRM
- Collaborate with internal stakeholders to shape solution designs
- Coordinate feature delivery with the development team
- Ensure features meet clear goals and quality standards
- Drive feature delivery across sprints
- Provide precise requirement clarifications
- Manage scope and priorities
- Resolve functional questions
- Assess new feature ideas for functional and architectural implications
- Evaluate CRM integration for new features
- Ensure feature feasibility, reduce risks, and prevent rework
- Analyze feedback and usage data for usability improvements
- Analyze feedback and usage data for functionality improvements
- Drive enhancements to simplify customer experience
- Strengthen customer adoption through enhancements
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
Benefits
Flexible Working
- Flexible working time
- Remote work option
Learning & Development
- Diverse development opportunities
Modern Office
- Modern office
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Product Lead - Customer Portal(m/w/x)
Functional design leadership for a customer-facing platform built on Salesforce, aligning roadmaps across Pharma, Supply Chain, and Technologies. 5+ years of consulting experience with a strong Salesforce technical background required. Flexible working time, remote work option.
Requirements
- Strong functional and technical background (Salesforce)
- 5+ years of consulting experience
- Dynamic, solution-oriented mindset
- Proven global team collaboration ability
- Experience facilitating technical and functional alignment
- Excellent communication skills
- Ability to balance business and technical perspectives
Tasks
- Lead end-to-end functional design for the Customer Portal
- Act as primary contact for the Customer Portal
- Align and evolve the functional roadmap with product vision
- Represent the Customer Portal internally
- Facilitate clear communication across functions
- Ensure cross-functional alignment
- Lead requirement discovery with stakeholders and customers
- Translate needs into high-quality feature requirements
- Align requirements with the strategic roadmap and CRM
- Collaborate with internal stakeholders to shape solution designs
- Coordinate feature delivery with the development team
- Ensure features meet clear goals and quality standards
- Drive feature delivery across sprints
- Provide precise requirement clarifications
- Manage scope and priorities
- Resolve functional questions
- Assess new feature ideas for functional and architectural implications
- Evaluate CRM integration for new features
- Ensure feature feasibility, reduce risks, and prevent rework
- Analyze feedback and usage data for usability improvements
- Analyze feedback and usage data for functionality improvements
- Drive enhancements to simplify customer experience
- Strengthen customer adoption through enhancements
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
Benefits
Flexible Working
- Flexible working time
- Remote work option
Learning & Development
- Diverse development opportunities
Modern Office
- Modern office
About the Company
Körber Pharma GmbH
Industry
Other
Description
Das Unternehmen bietet ein einzigartiges Portfolio aus Maschinen, Software, Materialien und Beratungsleistungen für pharmazeutische und biotechnologische Unternehmen an.
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