Genesys Cloud Services Germany GmbH
Principal PS Consultant(m/w/x)
Full-timeOn-siteSenior
Frankfurt am Main
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GEGenesys
Principal Solutions Consultant(m/w/x)
Frankfurt am Main
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Designing AI-driven customer experience solutions for enterprise clients. Pre-sales technical consulting experience required. Flexibility and autonomy in daily work.
Requirements
- Proven experience in pre-sales, consulting, or customer-facing technical role
- Strong ability to connect business challenges with technology solutions, ideally including AI or automation use cases
- Excellent communication and presentation skills in German and English
- Solid understanding of modern IT environments, cloud/SaaS architectures, and integration concepts
- Foundational knowledge of AI concepts or strong willingness to learn
- Ability to manage multiple priorities and stakeholders
- Willingness to travel
- Experience in customer experience, contact center, or related domains
- Hands-on experience with AI technologies
- Knowledge of cloud platforms, especially AI-related services
- Background in digital transformation or business process optimization
- Experience engaging with executive-level stakeholders
- Degree in Computer Science, Business, or related field
Tasks
- Advise customers throughout pre-sales lifecycle
- Lead strategic and technical customer engagements
- Facilitate discovery sessions and workshops
- Identify customer needs and innovation opportunities
- Design tailored AI-driven solutions
- Present solutions with automation and conversational AI
- Translate technical concepts into business value
- Develop and deliver compelling demonstrations
- Create business cases for senior and executive audiences
- Collaborate with account teams and partners
- Position differentiated, future-ready solutions
- Stay current on Genesys AI capabilities
- Follow industry trends and emerging technologies
- Contribute to reusable assets and demo scenarios
- Develop best practices for AI-led transformation
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- AI
- automation
- cloud/SaaS architectures
- integration concepts
- machine learning
- conversational interfaces
- AWS
- Azure
- Google Cloud
- AI-related services
Benefits
Flexible Working
- Flexibility and autonomy
Learning & Development
- Continuous learning opportunities
Informal Culture
- Inclusive environment
Other Benefits
- Reasonable accommodation for application process
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Genesys and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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GEGenesys
Principal Solutions Consultant(m/w/x)
Frankfurt am Main
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Designing AI-driven customer experience solutions for enterprise clients. Pre-sales technical consulting experience required. Flexibility and autonomy in daily work.
Requirements
- Proven experience in pre-sales, consulting, or customer-facing technical role
- Strong ability to connect business challenges with technology solutions, ideally including AI or automation use cases
- Excellent communication and presentation skills in German and English
- Solid understanding of modern IT environments, cloud/SaaS architectures, and integration concepts
- Foundational knowledge of AI concepts or strong willingness to learn
- Ability to manage multiple priorities and stakeholders
- Willingness to travel
- Experience in customer experience, contact center, or related domains
- Hands-on experience with AI technologies
- Knowledge of cloud platforms, especially AI-related services
- Background in digital transformation or business process optimization
- Experience engaging with executive-level stakeholders
- Degree in Computer Science, Business, or related field
Tasks
- Advise customers throughout pre-sales lifecycle
- Lead strategic and technical customer engagements
- Facilitate discovery sessions and workshops
- Identify customer needs and innovation opportunities
- Design tailored AI-driven solutions
- Present solutions with automation and conversational AI
- Translate technical concepts into business value
- Develop and deliver compelling demonstrations
- Create business cases for senior and executive audiences
- Collaborate with account teams and partners
- Position differentiated, future-ready solutions
- Stay current on Genesys AI capabilities
- Follow industry trends and emerging technologies
- Contribute to reusable assets and demo scenarios
- Develop best practices for AI-led transformation
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- AI
- automation
- cloud/SaaS architectures
- integration concepts
- machine learning
- conversational interfaces
- AWS
- Azure
- Google Cloud
- AI-related services
Benefits
Flexible Working
- Flexibility and autonomy
Learning & Development
- Continuous learning opportunities
Informal Culture
- Inclusive environment
Other Benefits
- Reasonable accommodation for application process
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Genesys and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Genesys
Industry
IT
Description
Genesys empowers organizations to create the best customer and employee experiences with its AI-powered Experience Orchestration platform, driving loyalty, growth, and efficiency.
Not a perfect match?
- Genesys Cloud Services Germany GmbH
Principal PS Consultant(m/w/x)
Full-timeOn-siteSeniorFrankfurt am Main - Genesys Cloud Services Germany GmbH
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Solution Consultant – Identity & Security(m/w/x)
Full-timeOn-siteSeniorFrankfurt am Main - Genesys
Technical Account Manager(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Main