Zalando
Senior Product Designer(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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ZAZalando
Principal Service Design P&O(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Designing and optimizing people processes for fashion e-commerce, focusing on employee experience and engagement. 8+ years of service design experience required. Employee shares program, 40% off fashion and beauty products.
Requirements
- Bachelor’s degree in Design, Anthropology, Human Resources, or related field (Master’s preferred)
- 8+ years of service design experience
- Proven track record of leading continuous improvement projects in P&O or employee experience
- Enhancing employee services and engagement
- Tech-savvy with P&O technology platforms expertise
- Expertise in automation or AI tools for user experience enhancement
- High ownership and bias for action
- Drive for continuous improvement
- Ability to work independently and in teams
- Ability to dive into complex challenges
- Persistent pursuit of goals with big picture awareness
- Effective communication with stakeholders at all levels
- Fluent in English
- German and other European languages considered an advantage
- Experience with P&O Consulting is a plus
- Experience with Product Management is a plus
- Experience with project management tools is a plus
- Certification in process improvement methodologies (e.g., Six Sigma, Lean) is a plus
- Encouraged to apply even if not meeting every requirement
Tasks
- Transform organizational processes for seamless, impactful people experiences
- Collaborate with P&O leaders, Process Excellence Consultants, and tech teams
- Design and optimize processes to improve employee experience and engagement
- Implement technology solutions to enhance process efficiency and user satisfaction
- Guide cross-functional teams to elevate process excellence and align with business goals
- Identify and solve problems by analyzing root causes and crafting data-driven solutions
- Champion process standardization and continuous improvement through best practices
- Lead complex, strategic projects from start to finish, driving impactful change
- Build strong relationships and communicate compelling strategies to influence decision-makers
- Empower teams with expert guidance and foster a culture of innovation and high performance
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Basic
- Spanish – Basic
Tools & Technologies
- HRIS
- Applicant Tracking System
- automation or AI tools
- project management tools
- Six Sigma
- Lean
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off fashion and beauty products
- 30% off Lounge by Zalando
- Discounts from external partners
Purpose-Driven Work
- 2 paid volunteering days
Flexible Working
- Hybrid working model
- Up to 60% remote per week
Workation & Sabbatical
- Work from abroad up to 30 days
More Vacation Days
- 27 days of vacation
Other Benefits
- Relocation assistance
Family Support
- Family services
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support
Learning & Development
- Training platform
Mentorship & Coaching
- Biannual peer-to-peer review
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zalando and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Zalando
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ZAZalando
Principal Service Design P&O(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Designing and optimizing people processes for fashion e-commerce, focusing on employee experience and engagement. 8+ years of service design experience required. Employee shares program, 40% off fashion and beauty products.
Requirements
- Bachelor’s degree in Design, Anthropology, Human Resources, or related field (Master’s preferred)
- 8+ years of service design experience
- Proven track record of leading continuous improvement projects in P&O or employee experience
- Enhancing employee services and engagement
- Tech-savvy with P&O technology platforms expertise
- Expertise in automation or AI tools for user experience enhancement
- High ownership and bias for action
- Drive for continuous improvement
- Ability to work independently and in teams
- Ability to dive into complex challenges
- Persistent pursuit of goals with big picture awareness
- Effective communication with stakeholders at all levels
- Fluent in English
- German and other European languages considered an advantage
- Experience with P&O Consulting is a plus
- Experience with Product Management is a plus
- Experience with project management tools is a plus
- Certification in process improvement methodologies (e.g., Six Sigma, Lean) is a plus
- Encouraged to apply even if not meeting every requirement
Tasks
- Transform organizational processes for seamless, impactful people experiences
- Collaborate with P&O leaders, Process Excellence Consultants, and tech teams
- Design and optimize processes to improve employee experience and engagement
- Implement technology solutions to enhance process efficiency and user satisfaction
- Guide cross-functional teams to elevate process excellence and align with business goals
- Identify and solve problems by analyzing root causes and crafting data-driven solutions
- Champion process standardization and continuous improvement through best practices
- Lead complex, strategic projects from start to finish, driving impactful change
- Build strong relationships and communicate compelling strategies to influence decision-makers
- Empower teams with expert guidance and foster a culture of innovation and high performance
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Basic
- Spanish – Basic
Tools & Technologies
- HRIS
- Applicant Tracking System
- automation or AI tools
- project management tools
- Six Sigma
- Lean
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off fashion and beauty products
- 30% off Lounge by Zalando
- Discounts from external partners
Purpose-Driven Work
- 2 paid volunteering days
Flexible Working
- Hybrid working model
- Up to 60% remote per week
Workation & Sabbatical
- Work from abroad up to 30 days
More Vacation Days
- 27 days of vacation
Other Benefits
- Relocation assistance
Family Support
- Family services
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support
Learning & Development
- Training platform
Mentorship & Coaching
- Biannual peer-to-peer review
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zalando and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Zalando
Industry
Retail
Description
The company is an exclusive online shopping club for fashion and lifestyle products across Europe, offering daily sales campaigns.
Not a perfect match?
- Zalando
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