Atlas Copco Group Careers
Software Service Techniker(m/w/x)
Full-timeOn-siteExperienced
Essen
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LELenovo
Premier Technical Support Specialist(m/w/x)
Essen, Bratislava, Stuttgart
Full-timeOn-siteExperienced
Nejo AI Summary
Remote troubleshooting of Lenovo client devices and software faults. 3+ years client technical support experience required. Access to trainings, international team.
Requirements
- 3+ years Client Technical Support experience
- IT Services and Field Service Provider experience
- Working knowledge of Windows OS and MS Products
- Technical knowledge of client devices (Notebook, Desktop, Tablets)
- Business fluent English
- Native German
Tasks
- Diagnose and troubleshoot customer issues remotely
- Identify and resolve hardware and software faults
- Provide solutions over phone, email, or onsite
- Collaborate with Technical Account Management to track issues
- Advise and educate customers using experience and documentation
- Share insights on recurring customer problems with the team
- Monitor and manage open cases to ensure closure
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Native
Tools & Technologies
- Windows Operating Systems
- MS Products
Benefits
Informal Culture
- Open and stimulating environment
- International team
Career Advancement
- Career development and growth opportunities
Learning & Development
- Access to trainings
Other Benefits
- Gender diversity focus
Competitive Pay
- Attractive compensation package
Bonuses & Incentives
- Performance-based rewards
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Lenovo and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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LELenovo
Premier Technical Support Specialist(m/w/x)
Essen, Bratislava, Stuttgart
Full-timeOn-siteExperienced
Nejo AI Summary
Remote troubleshooting of Lenovo client devices and software faults. 3+ years client technical support experience required. Access to trainings, international team.
Requirements
- 3+ years Client Technical Support experience
- IT Services and Field Service Provider experience
- Working knowledge of Windows OS and MS Products
- Technical knowledge of client devices (Notebook, Desktop, Tablets)
- Business fluent English
- Native German
Tasks
- Diagnose and troubleshoot customer issues remotely
- Identify and resolve hardware and software faults
- Provide solutions over phone, email, or onsite
- Collaborate with Technical Account Management to track issues
- Advise and educate customers using experience and documentation
- Share insights on recurring customer problems with the team
- Monitor and manage open cases to ensure closure
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Native
Tools & Technologies
- Windows Operating Systems
- MS Products
Benefits
Informal Culture
- Open and stimulating environment
- International team
Career Advancement
- Career development and growth opportunities
Learning & Development
- Access to trainings
Other Benefits
- Gender diversity focus
Competitive Pay
- Attractive compensation package
Bonuses & Incentives
- Performance-based rewards
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Lenovo and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Lenovo
Industry
IT
Description
Das Unternehmen ist ein globales Technologieunternehmen, das intelligente Technologie für alle liefert und ein Full-Stack-Portfolio anbietet.
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