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OT Service Manager(m/w/x)
Management of manufacturing control systems and cybersecurity standards for electronics and specialty chemical production sites. Proficiency in ITSM implementation using ServiceNow and ITIL frameworks required. Global project coordination, 5+ person stakeholder management.
Requirements
- Graduate degree in IT, engineering, business, or related field
- Several years (ideally 5+) of IT/OT experience
- Proficiency in ITSM implementation using ServiceNow
- Knowledge of ITIL 3 or 4 frameworks
- Domain knowledge in manufacturing and control systems
- Expertise in IT/OT system infrastructure integration
- Strong communication and collaboration skills
- Multicultural experience and multilingual fluency
- Professional experience (4-9 years)
Tasks
- Oversee all Electronics IT/OT applications
- Ensure compliance with Data Privacy and Retention
- Maintain Cybersecurity and Disaster Recovery standards
- Manage IT/OT services with local sites
- Link stakeholder feedback to global projects
- Integrate IT/OT with the ServiceNow framework
- Collaborate with Portfolio Management and Architecture teams
- Coordinate with corporate infrastructure and application teams
- Develop an IT/OT service management framework
- Align service delivery with budget and risk
- Drive IT/OT inventory and CMDB programs
- Design cross-sector training for ServiceNow
- Participate in the Service Management Center of Excellence
- Support and facilitate IT/OT audits
- Manage stakeholder transparency in service decisions
- Manage partnerships with external IT/OT providers
Work Experience
- 4 - 9 years
Education
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ServiceNow
- ITIL 3
- ITIL 4
Not a perfect match?
- SUSONITYFull-time/Part-timeOn-siteSeniorWeiterstadt
- SUSONITY
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Software Architekt OT/IT - Automatisierungstechnik(m/w/x)
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OT Service Manager(m/w/x)
Management of manufacturing control systems and cybersecurity standards for electronics and specialty chemical production sites. Proficiency in ITSM implementation using ServiceNow and ITIL frameworks required. Global project coordination, 5+ person stakeholder management.
Requirements
- Graduate degree in IT, engineering, business, or related field
- Several years (ideally 5+) of IT/OT experience
- Proficiency in ITSM implementation using ServiceNow
- Knowledge of ITIL 3 or 4 frameworks
- Domain knowledge in manufacturing and control systems
- Expertise in IT/OT system infrastructure integration
- Strong communication and collaboration skills
- Multicultural experience and multilingual fluency
- Professional experience (4-9 years)
Tasks
- Oversee all Electronics IT/OT applications
- Ensure compliance with Data Privacy and Retention
- Maintain Cybersecurity and Disaster Recovery standards
- Manage IT/OT services with local sites
- Link stakeholder feedback to global projects
- Integrate IT/OT with the ServiceNow framework
- Collaborate with Portfolio Management and Architecture teams
- Coordinate with corporate infrastructure and application teams
- Develop an IT/OT service management framework
- Align service delivery with budget and risk
- Drive IT/OT inventory and CMDB programs
- Design cross-sector training for ServiceNow
- Participate in the Service Management Center of Excellence
- Support and facilitate IT/OT audits
- Manage stakeholder transparency in service decisions
- Manage partnerships with external IT/OT providers
Work Experience
- 4 - 9 years
Education
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ServiceNow
- ITIL 3
- ITIL 4
About the Company
SUSONITY
Industry
Healthcare
Description
Das Unternehmen entwickelt Medikamente, intelligente Geräte und innovative Technologien in Therapiegebieten wie der Onkologie, Neurologie und Fruchtbarkeit.
Not a perfect match?
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