Operations Manager(m/w/x)

Requirements

• Degree in Operations, Business, Engineering, or equivalent
• Experience in operations, project, or program management
• Experience in customer-facing responsibilities and coordination
• Track record of delivering cross-functional projects
• Ability to design and improve processes
• Experience working with engineering or technical teams
• Strong organizational and risk management skills
• Proficiency in project and operations tools
• Professional proficiency in English
• Background in scaling operations in startups
• Experience applying AI tools to workflows
• Proficiency with Jira or similar platforms
• Experience defining KPIs and operational metrics
• Experience in robotics or complex deployments
• Enthusiasm for the role

Tasks

• Plan and coordinate end-to-end customer deployment projects
• Collaborate with engineering and field teams on project follow-up
• Serve as the primary customer contact throughout the deployment lifecycle
• Manage on-site hardware deployments with engineers and suppliers
• Oversee logistics, scheduling, and readiness for field operations
• Resolve hardware, access, and logistics constraints proactively
• Track milestones, risks, and deliverables across parallel deployments
• Translate technical progress into structured business updates
• Design and improve repeatable customer project processes
• Build operational tools and dashboards for better visibility
• Define KPIs for deployment and operational performance
• Identify and resolve bottlenecks across teams and workflows
• Standardize best practices to ensure quality and consistency

Work Experience

Education

Languages

Tools & Technologies