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GRGravis Robotics

Operations Manager(m/w/x)

Zürich
Full-timeWith Home OfficeExperienced
AI/ML

You will drive growth by managing complex hardware deployments and designing the scalable processes needed to ensure every customer project is delivered with precision.

Requirements

  • Degree in Operations, Business, Engineering, or equivalent
  • Experience in operations, project, or program management
  • Experience in customer-facing responsibilities and coordination
  • Track record of delivering cross-functional projects
  • Ability to design and improve processes
  • Experience working with engineering or technical teams
  • Strong organizational and risk management skills
  • Proficiency in project and operations tools
  • Professional proficiency in English
  • Background in scaling operations in startups
  • Experience applying AI tools to workflows
  • Proficiency with Jira or similar platforms
  • Experience defining KPIs and operational metrics
  • Experience in robotics or complex deployments
  • Enthusiasm for the role

Tasks

  • Plan and coordinate end-to-end customer deployment projects
  • Collaborate with engineering and field teams on project follow-up
  • Serve as the primary customer contact throughout the deployment lifecycle
  • Manage on-site hardware deployments with engineers and suppliers
  • Oversee logistics, scheduling, and readiness for field operations
  • Resolve hardware, access, and logistics constraints proactively
  • Track milestones, risks, and deliverables across parallel deployments
  • Translate technical progress into structured business updates
  • Design and improve repeatable customer project processes
  • Build operational tools and dashboards for better visibility
  • Define KPIs for deployment and operational performance
  • Identify and resolve bottlenecks across teams and workflows
  • Standardize best practices to ensure quality and consistency

Work Experience

4 years

Education

Bachelor's degree

Languages

EnglishBusiness Fluent

Tools & Technologies

AI toolsJira

Benefits

Competitive Pay

  • Fair market salary

Flexible Working

  • Work-life balance
  • Flexible working arrangements
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