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On-Site IT Service Specialist(m/w/x)
Desk-side IT support and physical issue resolution for employees at a global energy technology company. Formal IT qualification from accredited institution or IT apprenticeship required. Direct interface with diverse customer base.
Requirements
- Formal IT qualification from accredited university/college or IT apprenticeship
- Excellent written and verbal communication skills
- Proactive and solution-oriented mindset
- Ability to work independently and self-driven
- Legal authorization to work in applied location
Tasks
- Provide Desk Side Support to IT users
- Address IT issues requiring physical intervention
- Collaborate with IT support teams to resolve incidents
- Represent the IT organization
- Interface between customers and IT functions
- Diagnose and resolve IT-related issues
- Prepare computers for user readiness
- Provide ad-hoc training on common IT issues
- Guide users through self-service tools
- Handle warranty cases with OEM vendors
- Identify and report potential risks to OSS services
- Maintain IT equipment and software in meeting rooms
- Maintain IT equipment and software in collaboration areas
- Participate in OSS governance meetings
- Follow OSS escalation processes
- Follow OSS procedures, Runbook, SOPs, and knowledge articles
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Not a perfect match?
- HITACHI ENERGY LTDFull-timeOn-siteNot specifiedLenzburg
- FIEGE
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On-Site IT Service Specialist(m/w/x)
Desk-side IT support and physical issue resolution for employees at a global energy technology company. Formal IT qualification from accredited institution or IT apprenticeship required. Direct interface with diverse customer base.
Requirements
- Formal IT qualification from accredited university/college or IT apprenticeship
- Excellent written and verbal communication skills
- Proactive and solution-oriented mindset
- Ability to work independently and self-driven
- Legal authorization to work in applied location
Tasks
- Provide Desk Side Support to IT users
- Address IT issues requiring physical intervention
- Collaborate with IT support teams to resolve incidents
- Represent the IT organization
- Interface between customers and IT functions
- Diagnose and resolve IT-related issues
- Prepare computers for user readiness
- Provide ad-hoc training on common IT issues
- Guide users through self-service tools
- Handle warranty cases with OEM vendors
- Identify and report potential risks to OSS services
- Maintain IT equipment and software in meeting rooms
- Maintain IT equipment and software in collaboration areas
- Participate in OSS governance meetings
- Follow OSS escalation processes
- Follow OSS procedures, Runbook, SOPs, and knowledge articles
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
About the Company
HITACHI ENERGY LTD
Industry
EnergyAutomation
Description
Hitachi Energy offers interesting tasks in a highly motivated team and supports professional confidence through an individual induction plan.
Not a perfect match?
- HITACHI ENERGY LTD
On-Site IT Service Specialist(m/w/x)
Full-timeOn-siteNot specifiedLenzburg - FIEGE
IT OnSite Supporter Schweiz(m/w/x)
Full-timeOn-siteSeniorMünchenstein, Bülach, Oftringen, Dotzigen, Balerna - CHABB ABB Schweiz AG
Field Service Engineer(m/w/x)
Full-timeOn-siteExperiencedTurgi - CHABB ABB Schweiz AG
Field Service Technician(m/w/x)
Full-timeOn-siteExperiencedBaden, Morges, Zuzwil (SG) - ABB Schweiz AG
Field Service Technician(m/w/x)
Full-timeOn-siteExperiencedBaden