HITACHI ENERGY LTD
On-Site IT Service Specialist(m/w/x)
Full-timeOn-siteNot specified
Baden
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HIHITACHI ENERGY LTD
On-Site IT Service Specialist(m/w/x)
Lenzburg
Full-timeOn-site
Nejo AI Summary
Desk side IT support for users at a sustainable energy company, handling physical IT issues. Formal IT qualification from accredited university/college or apprenticeship required. High-visibility role, direct interface with diverse users and IT functions.
Requirements
- Formal IT qualification from accredited university/college or IT apprenticeship
- Excellent written and verbal communication skills with business/technical audiences
- Proactive and solution-oriented mindset
- Ability to work independently and self-driven
- Legal authorization to work in applied location
Tasks
- Deliver Desk Side Support to IT users
- Handle IT issues requiring physical intervention
- Aid incident resolution with IT support teams
- Represent the IT organization
- Serve as interface between customers and IT functions
- Diagnose and resolve IT issues
- Ensure computers are ready for IT users
- Provide ad-hoc training on common IT issues
- Guide users through self-service tools
- Handle warranty cases with OEM vendors
- Identify and report potential risks to OSS services
- Maintain IT equipment and software in meeting rooms
- Maintain IT equipment and software in collaboration areas
- Adhere to OSS governance
- Participate in OSS governance meetings
- Follow the OSS escalation process
- Follow OSS procedures from Runbooks
- Follow OSS procedures from SOPs
- Follow OSS procedures from knowledge articles
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HITACHI ENERGY LTD and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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HIHITACHI ENERGY LTD
On-Site IT Service Specialist(m/w/x)
Lenzburg
Full-timeOn-site
Nejo AI Summary
Desk side IT support for users at a sustainable energy company, handling physical IT issues. Formal IT qualification from accredited university/college or apprenticeship required. High-visibility role, direct interface with diverse users and IT functions.
Requirements
- Formal IT qualification from accredited university/college or IT apprenticeship
- Excellent written and verbal communication skills with business/technical audiences
- Proactive and solution-oriented mindset
- Ability to work independently and self-driven
- Legal authorization to work in applied location
Tasks
- Deliver Desk Side Support to IT users
- Handle IT issues requiring physical intervention
- Aid incident resolution with IT support teams
- Represent the IT organization
- Serve as interface between customers and IT functions
- Diagnose and resolve IT issues
- Ensure computers are ready for IT users
- Provide ad-hoc training on common IT issues
- Guide users through self-service tools
- Handle warranty cases with OEM vendors
- Identify and report potential risks to OSS services
- Maintain IT equipment and software in meeting rooms
- Maintain IT equipment and software in collaboration areas
- Adhere to OSS governance
- Participate in OSS governance meetings
- Follow the OSS escalation process
- Follow OSS procedures from Runbooks
- Follow OSS procedures from SOPs
- Follow OSS procedures from knowledge articles
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HITACHI ENERGY LTD and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
HITACHI ENERGY LTD
Industry
EnergyAutomation
Description
Hitachi Energy offers interesting tasks in a highly motivated team and supports professional confidence through an individual induction plan.
Not a perfect match?
- HITACHI ENERGY LTD
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