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Marketing & Commercial Specialist(m/w/x)
Customer support for diabetes treatment, processing orders and complaints in German and French, recording interactions in CRM. Commercial apprenticeship and strong German/good French proficiency required. Daily use of German and French for customer interactions.
Requirements
- Commercial apprenticeship or equivalent business education
- Strong command of German, good proficiency in French and English
- Basic experience with databases and eagerness to work with data
- Previous experience in customer service or internal sales
- Familiarity with CRM systems
Tasks
- Provide professional customer support via phone and email
- Handle inquiries and process orders promptly
- Manage complaints and returns accurately
- Communicate in German and French for effective interactions
- Record customer interactions and order details in the CRM system
- Maintain compliance and data integrity in documentation
- Collaborate with Sales and Marketing teams for smooth order processing
Education
- Vocational certification
Languages
- German – Business Fluent
- French – Basic
- English – Basic
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Marketing & Commercial Specialist(m/w/x)
Customer support for diabetes treatment, processing orders and complaints in German and French, recording interactions in CRM. Commercial apprenticeship and strong German/good French proficiency required. Daily use of German and French for customer interactions.
Requirements
- Commercial apprenticeship or equivalent business education
- Strong command of German, good proficiency in French and English
- Basic experience with databases and eagerness to work with data
- Previous experience in customer service or internal sales
- Familiarity with CRM systems
Tasks
- Provide professional customer support via phone and email
- Handle inquiries and process orders promptly
- Manage complaints and returns accurately
- Communicate in German and French for effective interactions
- Record customer interactions and order details in the CRM system
- Maintain compliance and data integrity in documentation
- Collaborate with Sales and Marketing teams for smooth order processing
Education
- Vocational certification
Languages
- German – Business Fluent
- French – Basic
- English – Basic
About the Company
Ascensia Diabetes Care Switzerland AG
Industry
Healthcare
Description
The company specializes in diabetes treatment and helps people with diabetes.
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