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Marketing & Commercial Specialist(m/w/x)
Customer support for diabetes treatment, processing orders and complaints in German and French, recording interactions in CRM. Commercial apprenticeship and strong German/good French proficiency required. Daily use of German and French for customer interactions.
Requirements
- Commercial apprenticeship or equivalent business education
- Strong command of German, good proficiency in French and English
- Basic experience with databases and eagerness to work with data
- Previous experience in customer service or internal sales
- Familiarity with CRM systems
Tasks
- Provide professional customer support via phone and email
- Handle inquiries and process orders promptly
- Manage complaints and returns accurately
- Communicate in German and French for effective interactions
- Record customer interactions and order details in the CRM system
- Maintain compliance and data integrity in documentation
- Collaborate with Sales and Marketing teams for smooth order processing
Education
- Vocational certification
Languages
- German – Business Fluent
- French – Basic
- English – Basic
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Marketing & Commercial Specialist(m/w/x)
Customer support for diabetes treatment, processing orders and complaints in German and French, recording interactions in CRM. Commercial apprenticeship and strong German/good French proficiency required. Daily use of German and French for customer interactions.
Requirements
- Commercial apprenticeship or equivalent business education
- Strong command of German, good proficiency in French and English
- Basic experience with databases and eagerness to work with data
- Previous experience in customer service or internal sales
- Familiarity with CRM systems
Tasks
- Provide professional customer support via phone and email
- Handle inquiries and process orders promptly
- Manage complaints and returns accurately
- Communicate in German and French for effective interactions
- Record customer interactions and order details in the CRM system
- Maintain compliance and data integrity in documentation
- Collaborate with Sales and Marketing teams for smooth order processing
Education
- Vocational certification
Languages
- German – Business Fluent
- French – Basic
- English – Basic
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Ascensia Diabetes Care Switzerland AG
Industry
Healthcare
Description
The company specializes in diabetes treatment and helps people with diabetes.
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