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Manager, Customer Success(m/w/x)
Cultivating customer partnerships for digital payment solutions across 200+ countries, leveraging Mastercard Services. Payments technology or cybersecurity knowledge essential. Extensive international client engagement.
Requirements
- Skill in leveraging insights from market analysis
- Knowledge of payments technology or cybersecurity
- Experience using tools for data analytics and business intelligence
- Ability to translate complex technical capabilities into solutions
- Proficient in analyzing customer metrics
- Successful track record of identifying opportunities for customers
- Experience in creative thinking and innovative solutions
- Enthusiasm for working in a diverse high performing team
- Advanced experience with technology and financial services
- English and German language skills
Tasks
- Cultivate strong customer partnerships
- Manage customer health and value realization
- Identify optimization opportunities for customers
- Articulate key performance indicators and insights
- Leverage Mastercard Services to achieve customer goals
- Identify opportunities for additional Mastercard products
- Evaluate business models and partnerships for viability
- Develop training materials and customer-facing playbooks
- Translate technical capabilities into customer-centric solutions
- Gather and report customer feedback on product gaps
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
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Manager, Customer Success(m/w/x)
Cultivating customer partnerships for digital payment solutions across 200+ countries, leveraging Mastercard Services. Payments technology or cybersecurity knowledge essential. Extensive international client engagement.
Requirements
- Skill in leveraging insights from market analysis
- Knowledge of payments technology or cybersecurity
- Experience using tools for data analytics and business intelligence
- Ability to translate complex technical capabilities into solutions
- Proficient in analyzing customer metrics
- Successful track record of identifying opportunities for customers
- Experience in creative thinking and innovative solutions
- Enthusiasm for working in a diverse high performing team
- Advanced experience with technology and financial services
- English and German language skills
Tasks
- Cultivate strong customer partnerships
- Manage customer health and value realization
- Identify optimization opportunities for customers
- Articulate key performance indicators and insights
- Leverage Mastercard Services to achieve customer goals
- Identify opportunities for additional Mastercard products
- Evaluate business models and partnerships for viability
- Develop training materials and customer-facing playbooks
- Translate technical capabilities into customer-centric solutions
- Gather and report customer feedback on product gaps
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Mastercard
Industry
FinancialServices
Description
The company powers economies and empowers people in 200+ countries, supporting digital payments and sustainable economic growth.
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