KONE (Schweiz) AG
Key Account Manager Servicebusiness(m/w/x)
Full-timeOn-siteExperienced
Brüttisellen
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KAKanadevia Inova
Manager Account Management(m/w/x)
Zürich
Full-timeOn-siteSenior
Nejo AI Summary
Strategic point of contact for key customers in waste-to-energy infrastructure. 5+ years in service-focused roles, including power plants, required. Coaching account managers across two locations, with a focus on performance and customer engagement.
Requirements
- Bachelor’s degree in Engineering or related technical field
- 5+ years in service-focused roles (project management or service sales)
- Experience in Power Plants or Waste‑to‑Energy environments
- Demonstrated leadership in project and service execution
- Experience mentoring junior professionals
- Effective navigation of matrix or cross-functional organizations
- Solid understanding of WtX (Waste‑to‑Energy) technologies
- Solid understanding of local regulations
- Solid understanding of service operations
- Strong capabilities in contract management
- Strong capabilities in negotiations
- Strong capabilities in financial planning
- Hands-on experience in budgeting
- Hands-on experience in cost estimation
- Hands-on experience in revenue forecasting
- Proficiency with ERP systems (preferably IFS)
- Proficiency with Microsoft Office
- Proficiency with project management tools
- Outstanding communication abilities
- Outstanding influencing abilities
- Fluency in local language
- Fluency in English
- Additional languages considered a plus
Tasks
- Lead and develop account management team
- Manage and coach account managers in two locations
- Ensure strong performance and customer focus
- Align with company leadership principles
- Serve as strategic point of contact for key customers
- Support team in managing customer portfolios
- Conduct customer visits
- Lead negotiations and presentations
- Grow share-of-wallet in service categories 4, 5, 6, and 8
- Increase service contracts and overall revenue
- Coordinate planning and execution of service projects
- Supervise outages, shutdowns, and overhauls
- Ensure timely and budgeted project delivery
- Maintain quality, safety, and contractual compliance
- Promote QHSE compliance
- Ensure consistent documentation
- Foster cross-functional collaboration
- Collaborate with Field Service, Technical Service, Procurement, Finance, and Warehouse
- Support accurate reporting and invoicing
- Track financial performance
- Maintain regular on-site presence
- Represent RSC CH in global account management community
- Contribute to risk management
- Enhance operational efficiency
- Achieve OI, CM, Net Sales, and customer satisfaction targets
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- local – Native
- English – Business Fluent
Tools & Technologies
- IFS
- Microsoft Office
- project management tools
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Kanadevia Inova and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KAKanadevia Inova
Manager Account Management(m/w/x)
Zürich
Full-timeOn-siteSenior
Nejo AI Summary
Strategic point of contact for key customers in waste-to-energy infrastructure. 5+ years in service-focused roles, including power plants, required. Coaching account managers across two locations, with a focus on performance and customer engagement.
Requirements
- Bachelor’s degree in Engineering or related technical field
- 5+ years in service-focused roles (project management or service sales)
- Experience in Power Plants or Waste‑to‑Energy environments
- Demonstrated leadership in project and service execution
- Experience mentoring junior professionals
- Effective navigation of matrix or cross-functional organizations
- Solid understanding of WtX (Waste‑to‑Energy) technologies
- Solid understanding of local regulations
- Solid understanding of service operations
- Strong capabilities in contract management
- Strong capabilities in negotiations
- Strong capabilities in financial planning
- Hands-on experience in budgeting
- Hands-on experience in cost estimation
- Hands-on experience in revenue forecasting
- Proficiency with ERP systems (preferably IFS)
- Proficiency with Microsoft Office
- Proficiency with project management tools
- Outstanding communication abilities
- Outstanding influencing abilities
- Fluency in local language
- Fluency in English
- Additional languages considered a plus
Tasks
- Lead and develop account management team
- Manage and coach account managers in two locations
- Ensure strong performance and customer focus
- Align with company leadership principles
- Serve as strategic point of contact for key customers
- Support team in managing customer portfolios
- Conduct customer visits
- Lead negotiations and presentations
- Grow share-of-wallet in service categories 4, 5, 6, and 8
- Increase service contracts and overall revenue
- Coordinate planning and execution of service projects
- Supervise outages, shutdowns, and overhauls
- Ensure timely and budgeted project delivery
- Maintain quality, safety, and contractual compliance
- Promote QHSE compliance
- Ensure consistent documentation
- Foster cross-functional collaboration
- Collaborate with Field Service, Technical Service, Procurement, Finance, and Warehouse
- Support accurate reporting and invoicing
- Track financial performance
- Maintain regular on-site presence
- Represent RSC CH in global account management community
- Contribute to risk management
- Enhance operational efficiency
- Achieve OI, CM, Net Sales, and customer satisfaction targets
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- local – Native
- English – Business Fluent
Tools & Technologies
- IFS
- Microsoft Office
- project management tools
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Kanadevia Inova and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Kanadevia Inova
Industry
Manufacturing
Description
The company is a global innovation leader in the waste infrastructure space, creating a sustainable future through technology and innovation.
Not a perfect match?
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