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SUSunrise GmbH

Key Account Manager(m/w/x)

Manno
Full-timeOn-siteSenior

Acquiring new enterprise customers for Cloud, Connectivity, Cybersecurity, Managed Services. Experience with long sales cycles, RFPs, and multi-stakeholder solution sales required. International client engagement, complex project scope.

Requirements

  • Extensive experience in ICT sales or Key Account Management, including complex B2B sales management
  • Proven ability to understand client business models, develop value propositions, and negotiate high-value contracts
  • Experience with long sales cycles, RFPs, multi-stakeholder environments, and tailored solution architectures
  • Strong knowledge of ICT solutions (Cloud, Connectivity, Cybersecurity, Managed Services)
  • Excellent communication, presentation, negotiation skills, and C-level stakeholder influence
  • Emotional intelligence, strategic mindset, resilience, and long-term trust building ability
  • Fluent Italian and English; German an advantage

Tasks

  • Strategically manage key business clients
  • Develop key business clients
  • Drive business growth
  • Expand market share
  • Acquire new enterprise customers
  • Build long-term partnerships
  • Identify value-added opportunities
  • Design tailored ICT solutions
  • Collaborate with internal teams
  • Guide complex sales processes
  • Develop strategic account plans
  • Execute strategic account plans
  • Drive revenue growth
  • Build strong C-level relationships
  • Act as a trusted advisor
  • Identify upselling opportunities
  • Identify cross-selling opportunities
  • Identify contract renewal opportunities
  • Protect profit margins
  • Lead internal teams and partners
  • Deliver tailored ICT solutions
  • Monitor account performance
  • Monitor account profitability
  • Monitor account risks
  • Ensure high client satisfaction
  • Track market trends and competitors
  • Propose innovative solutions proactively
  • Manage client escalations
  • Solve client issues promptly
  • Solve client issues professionally

Work Experience

approx. 4 - 6 years

Education

Bachelor's degreeORMaster's degree

Languages

italianBusiness FluentenglishBusiness FluentgermanBasic

Tools & Technologies

Cloud
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