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BEBernard Rothfos Intercafé AG

Key Account Manager - Green Coffee(m/w/x)

Zug
Full-timeWith Home OfficeSenior

Managing global key accounts and translating customer needs into internal briefs for green coffee supply. 5-7 years of experience in coffee or agricultural commodities required. Dynamic international environment with close collaboration with origin teams.

Requirements

  • 5-7 years experience in key account management, sales, trading, or supply chain roles in coffee/agricultural commodities
  • Bachelor's degree in Business Administration, Marketing, Sales, or related field
  • Strong understanding of green coffee value chain, ideally with origin exposure
  • Proven ability to manage complex stakeholder environments
  • High customer orientation with structured, solution-driven style
  • Strong communication and coordination skills
  • Cooperative, sociable, convincing, driving & adaptable character
  • Analytical mindset and confidence with volumes, contracts, operational data
  • Ability to build trust with executive-level stakeholders
  • Experience in international or cross-functional teams
  • Fluent English
  • Additional languages (Spanish, Portuguese, German) are an advantage
  • Willingness to travel internationally as required

Tasks

  • Act as primary interface between origin teams, international key customers, and internal functions
  • Manage and develop long-term relationships with strategically important global customers
  • Translate customer requirements into clear internal briefs
  • Coordinate execution across trading and sourcing, logistics, quality, food safety, sustainability, compliance, risk management, and finance
  • Identify business opportunities for origin companies and profit centers
  • Monitor customer satisfaction and proactively resolve issues
  • Analyze market trends, competitor activities, and customer needs
  • Prepare and conduct customer meetings, presentations, and contract negotiations
  • Coordinate volumes, qualities, origins, timelines, and specifications from origin to customer
  • Ensure reliable delivery, transparency, and consistency throughout the order lifecycle
  • Identify risks, bottlenecks, and dependencies and drive solutions with stakeholders
  • Support contract execution, pricing logic, and change management throughout the season
  • Prepare customer-related analyses, performance reviews, and decision documents for management
  • Continuously improve cross-functional collaboration and process efficiency

Work Experience

  • 5 - 7 years

Education

  • Bachelor's degree

Languages

  • EnglishFluent
  • SpanishBasic
  • PortugueseBasic
  • GermanBasic

Benefits

Informal Culture

  • Dynamic international working environment

Purpose-Driven Work

  • Significant impact on customer satisfaction
  • High level of responsibility
  • High level of autonomy

Other Benefits

  • Significant impact on internal alignment
  • Close collaboration with origin teams
  • Close collaboration with international customers
  • Global organization

Flexible Working

  • Flexible working arrangements

Career Advancement

  • Professional growth opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bernard Rothfos Intercafé AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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