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TEten23 health

IT Support Specialist(m/w/x)

Visp
Full-timeOn-siteJunior

1st and 2nd level IT support for pharmaceutical and biotech clients, managing hardware lifecycle. Hands-on support experience required. Flexible working arrangements, career development opportunity.

Requirements

  • IT background (Informatiker EFZ, BSc in ICT, or equivalent)
  • Passion for hands-on support
  • Experience in GMP or regulated environment (advantageous)
  • Perseverance, commitment, and determination to learn
  • Understanding of documentation importance in pharma
  • Eye for detail with SOPs and change controls
  • Comfortable in fast-paced, growing environment
  • Independent workload management
  • Colleague support
  • Fluency in German
  • Fluency in English
  • Strong sense of ownership
  • Strong sense of accountability
  • Passion and commitment
  • Strong team spirit
  • Willingness to support others

Tasks

  • Act as the primary Helpdesk contact
  • Provide 1st and 2nd level support
  • Resolve software and hardware issues
  • Manage hardware lifecycle
  • Document hardware inventory
  • Provision workstations and laptops
  • Deploy workstations and laptops
  • Administer user accounts
  • Administer core platforms
  • Maintain network infrastructure
  • Optimize network infrastructure
  • Standardize IT workflows
  • Support cross-functional business projects
  • Maintain GMP Inventory
  • Conduct periodic inventory reviews
  • Update IT SOPs
  • Update Work Instructions (WI)
  • Update CAPA documentation
  • Provide operational support for Viva2 expansion
  • Prepare for planned night shifts

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Benefits

Career Advancement

  • Career development opportunity

Flexible Working

  • Flexible working arrangements

Informal Culture

  • Open culture
  • Diverse workforce

Mentorship & Coaching

  • Learn from experienced employees

Learning & Development

  • Training options

Retirement Plans

  • Pension fund plan

Bonuses & Incentives

  • Annual bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ten23 health and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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