L'Oréal
Business Relationship Manager - SAP Supply Chain(m/w/x)
Full-timeOn-siteSenior
Düsseldorf
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L'L'Oréal
IT Service Delivery Manager Europe(m/w/x)
Düsseldorf
Full-timeOn-siteSenior
Nejo AI Summary
Service delivery for SAP-based beauty-tech operations across European business units and external offshore partners. ITIL4 certification and 7+ years of international ITSM experience required. Voluntary profit-sharing scheme, comprehensive social benefits.
Requirements
- 7 years experience in IT/SAP
- Experience in international context ideally
- ITIL4 certification and ITSM expertise
- Strong Project Management and offshore skills
- Excellent communication and soft skills
- Fluency in English
- French language skills as a plus
Tasks
- Manage support services following global quality, time, and cost standards
- Develop and maintain communication with business leaders and CIOs
- Foster effective relationships with external partners
- Ensure compliance with release and deployment governance
- Guarantee reliable support from service providers
- Lead the resolution of operational crises and escalations
- Collaborate with IT departments to manage critical issues
- Implement ITIL and ITSM frameworks
- Drive continual improvement across all digital solutions
Work Experience
- 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- French – Basic
Tools & Technologies
- SAP
- ITIL4
- ITSM
Benefits
Job Security
- Permanent employment contract
- Crisis-resistant growing market
Competitive Pay
- Attractive competitive remuneration package
Bonuses & Incentives
- Voluntary profit-sharing scheme
Other Benefits
- Personal and professional development
Learning & Development
- Strong learning curve
Informal Culture
- Strong team spirit
- Open cooperative corporate culture
Career Advancement
- National and international development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of L'Oréal and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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L'L'Oréal
IT Service Delivery Manager Europe(m/w/x)
Düsseldorf
Full-timeOn-siteSenior
Nejo AI Summary
Service delivery for SAP-based beauty-tech operations across European business units and external offshore partners. ITIL4 certification and 7+ years of international ITSM experience required. Voluntary profit-sharing scheme, comprehensive social benefits.
Requirements
- 7 years experience in IT/SAP
- Experience in international context ideally
- ITIL4 certification and ITSM expertise
- Strong Project Management and offshore skills
- Excellent communication and soft skills
- Fluency in English
- French language skills as a plus
Tasks
- Manage support services following global quality, time, and cost standards
- Develop and maintain communication with business leaders and CIOs
- Foster effective relationships with external partners
- Ensure compliance with release and deployment governance
- Guarantee reliable support from service providers
- Lead the resolution of operational crises and escalations
- Collaborate with IT departments to manage critical issues
- Implement ITIL and ITSM frameworks
- Drive continual improvement across all digital solutions
Work Experience
- 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- French – Basic
Tools & Technologies
- SAP
- ITIL4
- ITSM
Benefits
Job Security
- Permanent employment contract
- Crisis-resistant growing market
Competitive Pay
- Attractive competitive remuneration package
Bonuses & Incentives
- Voluntary profit-sharing scheme
Other Benefits
- Personal and professional development
Learning & Development
- Strong learning curve
Informal Culture
- Strong team spirit
- Open cooperative corporate culture
Career Advancement
- National and international development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of L'Oréal and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
L'Oréal
Industry
Fashion
Description
Das Unternehmen ist Marktführer in Beauty und Pionier im Bereich Beauty Tech, spezialisiert auf Hair- & Skincare Produkte.
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