Rothschild & Co
IT Service Management and Workplace Specialist(m/w/x)
Full-timeOn-siteExperienced
Zürich
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Technical problem resolution for dental care digital solutions users at dental tech provider. Basic server room knowledge and fluent German/English required. Support via phone and email channels.
Requirements
- Strong knowledge of Microsoft Windows, iOS, and Android Operating systems
- Familiarity with Microsoft Office suite, Google Apps, VoIP
- Basic server room knowledge
- Fluent in German and English
- Time management skills
- Excellent communication skills (written & verbal)
- Ability to build & manage strong working relationships with end users
- Ability to deliver at a high level under pressure, independently and as part of a team
- Friendliness and team-player skills
- Good negotiation and training skills
- Ability to translate business needs into IT terms
Tasks
- Identify and resolve technical problems
- Research technical issues
- Respond to technical support requests via phone and email
- Document and track technical problems
- Monitor issues to ensure timely resolution
- Manage internal end user technologies
- Deploy technologies like SharePoint
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Windows
- iOS
- Android Operating systems
- Microsoft Office suite
- Google Apps
- VoIP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nobel Biocare and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Technical problem resolution for dental care digital solutions users at dental tech provider. Basic server room knowledge and fluent German/English required. Support via phone and email channels.
Requirements
- Strong knowledge of Microsoft Windows, iOS, and Android Operating systems
- Familiarity with Microsoft Office suite, Google Apps, VoIP
- Basic server room knowledge
- Fluent in German and English
- Time management skills
- Excellent communication skills (written & verbal)
- Ability to build & manage strong working relationships with end users
- Ability to deliver at a high level under pressure, independently and as part of a team
- Friendliness and team-player skills
- Good negotiation and training skills
- Ability to translate business needs into IT terms
Tasks
- Identify and resolve technical problems
- Research technical issues
- Respond to technical support requests via phone and email
- Document and track technical problems
- Monitor issues to ensure timely resolution
- Manage internal end user technologies
- Deploy technologies like SharePoint
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Windows
- iOS
- Android Operating systems
- Microsoft Office suite
- Google Apps
- VoIP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nobel Biocare and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Nobel Biocare
Industry
Healthcare
Description
The company is dedicated to transforming patient lives through innovative dental care and digital solutions.
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