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THThe Kusnacht Practice AG

IT Coordinator(m/w/x)

Zollikon
Full-timeOn-siteJunior

On-site IT support and coordination for clinical and administrative teams in a care facility. Basic IT infrastructure knowledge and Microsoft 365 experience essential. Direct impact on client well-being.

Requirements

  • Education in IT, Computer Science, or related field
  • Junior or early career status
  • Interest in outsourced IT or managed services
  • Basic understanding of IT infrastructure and networks
  • Working knowledge of Microsoft 365 and cloud-based applications
  • Excellent English (C1) and good German (B2)
  • Service-oriented mindset and strong communication skills
  • Willingness to learn healthcare IT and security
  • High level of discretion and reliability
  • Structured, proactive, and comfortable in regulated environments
  • Eligibility to work in Switzerland
  • Experience in healthcare or regulated environments
  • Familiarity with ticketing systems and endpoint management
  • Entry level IT or cloud certifications

Tasks

  • Act as the primary on-site IT contact
  • Coordinate between internal users and external providers
  • Support daily operations for clinical and administrative teams
  • Resolve and track first-level IT support requests
  • Escalate complex technical issues to outsourced partners
  • Troubleshoot hardware, printers, and network connectivity
  • Manage workstations, mobile devices, and user accounts
  • Facilitate IT onboarding and offboarding processes
  • Implement cybersecurity and data protection practices
  • Manage secure remote access and sensitive patient data
  • Assist with business continuity and disaster recovery
  • Maintain IT documentation and system inventories
  • Support healthcare applications like EHR and EMR systems
  • Administer Microsoft 365, ERP, and Salesforce CRM
  • Report on IT service performance and costs
  • Identify and resolve recurring technical issues
  • Optimize the company's core cloud application landscape

Education

  • Vocational certification

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • Microsoft 365
  • Cloud-based applications
  • Ticketing systems
  • Endpoint management tools
  • Microsoft
  • Azure
  • Salesforce

Benefits

Informal Culture

  • Unique working environment
  • Passionate and supportive team
  • Respectful, open, international atmosphere

Mentorship & Coaching

  • Thorough onboarding process

Purpose-Driven Work

  • Direct impact opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Kusnacht Practice AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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