Wilken Software Group
Client Desk Engineer(m/w/x)
Full-timeOn-siteExperienced
Ulm
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Hardware and software deployment for Dell, Apple, and mobile devices at provider of next-gen transportation platforms. Troubleshooting skills for Dell, Apple, and mobile devices essential. On-site gym access, free snacks and beverages.
Requirements
- Trustworthiness
- Customer-centric approach
- Multitasking and organizational skills
- Patience with non-technical users
- Timeliness in communication and support
- Sense of urgency
- Active listening skills
- Adaptability to new situations
- Independence in problem-solving
- Tech-savviness and willingness to learn
- Ability to select predefined tools
- Ability to document technical information
- Effective communication in English and German
- Excellent organization skills
- Relevant IT certifications
- 3+ years of related experience
- Skills to set up and troubleshoot equipment
- Thorough experience with Windows and mobile devices
- Basic network troubleshooting experience
- Experience with macOS and Linux
- Experience with Google Workspace
Tasks
- Support end users with desktop hardware and software deployment
- Provide exceptional customer service and professionalism
- Resolve technical issues independently or with team assistance
- Communicate effectively with peers and management to support users
- Utilize troubleshooting skills for Dell, Apple, and mobile devices
- Collaborate in a multilingual team across central Europe
- Document technical information in ITSM systems
- Manage ticket lifecycle effectively
- Set up, operate, and troubleshoot various equipment and systems
- Perform basic network troubleshooting
- Deploy and troubleshoot macOS and Linux using existing tools
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- ITIL
- CompTIA A+
- Windows
- macOS
- Linux
- Google Workspace
Benefits
Snacks & Drinks
- Variety of fruit
- Selection of beverages
- Snacks
Healthcare & Fitness
- Gym access
Modern Equipment
- State-of-the-art technology
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trimble and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Hardware and software deployment for Dell, Apple, and mobile devices at provider of next-gen transportation platforms. Troubleshooting skills for Dell, Apple, and mobile devices essential. On-site gym access, free snacks and beverages.
Requirements
- Trustworthiness
- Customer-centric approach
- Multitasking and organizational skills
- Patience with non-technical users
- Timeliness in communication and support
- Sense of urgency
- Active listening skills
- Adaptability to new situations
- Independence in problem-solving
- Tech-savviness and willingness to learn
- Ability to select predefined tools
- Ability to document technical information
- Effective communication in English and German
- Excellent organization skills
- Relevant IT certifications
- 3+ years of related experience
- Skills to set up and troubleshoot equipment
- Thorough experience with Windows and mobile devices
- Basic network troubleshooting experience
- Experience with macOS and Linux
- Experience with Google Workspace
Tasks
- Support end users with desktop hardware and software deployment
- Provide exceptional customer service and professionalism
- Resolve technical issues independently or with team assistance
- Communicate effectively with peers and management to support users
- Utilize troubleshooting skills for Dell, Apple, and mobile devices
- Collaborate in a multilingual team across central Europe
- Document technical information in ITSM systems
- Manage ticket lifecycle effectively
- Set up, operate, and troubleshoot various equipment and systems
- Perform basic network troubleshooting
- Deploy and troubleshoot macOS and Linux using existing tools
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- ITIL
- CompTIA A+
- Windows
- macOS
- Linux
- Google Workspace
Benefits
Snacks & Drinks
- Variety of fruit
- Selection of beverages
- Snacks
Healthcare & Fitness
- Gym access
Modern Equipment
- State-of-the-art technology
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trimble and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Trimble
Industry
IT
Description
The company builds innovative products that change the way the world works, focusing on next-generation platform services for transportation.
Not a perfect match?
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