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HEHero Group

Interim Customer Service Clerk(m/w/x)

Lenzburg
Part-timeWith Home OfficeExperienced

Processing global export and local retail orders in SAP for a global export and retail operator. SAP SD/MM and German/English proficiency required. Daily coordination of export shipments and retail returns.

Requirements

  • Solid experience in customer service, ideally combining export and retail environments
  • Experience in retail or discount business, understanding pricing and customer expectations
  • Experience in export operations, navigating international logistics and documentation
  • Proficiency in German and English
  • Proficiency in SAP (SD/MM), Business Warehouse, and MS Office
  • Positive and friendly demeanor

Tasks

  • Process global and local orders in SAP
  • Ensure accurate and timely order fulfillment
  • Handle customer inquiries and resolve issues
  • Coordinate export shipments and paperwork
  • Process retail orders, returns, and discounts
  • Maintain customer data and pricing accuracy
  • Support internal and external communication
  • Facilitate smooth operations between teams and logistics partners

Work Experience

  • approx. 1 - 4 years

Education

  • Compulsory education

Languages

  • GermanNative
  • EnglishNative

Tools & Technologies

  • SAP (SD/MM)
  • Business Warehouse
  • MS Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Hero Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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