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HE
Hero Group
4d ago

HR Operations Manager(m/w/x)

Lenzburg
Full-timeOn-siteManagement

Description

You will lead HR service delivery and digital transformation for the Swiss headquarters. By balancing operational excellence with strategic projects, you will shape a seamless employee journey.

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Requirements

  • 7+ years HR Operations experience
  • Swiss HR compliance and payroll expertise
  • Leadership of HR Ops or Site Admin
  • Skill in service standards and priorities
  • Experience in data governance and privacy
  • Knowledge of SOPs and access management
  • HRIS key user or system ownership
  • Governance, change adoption, and incident triage
  • Experience in end-to-end HR projects
  • Change leadership in matrixed environments
  • Bachelor of Applied Sciences or equivalent
  • Swiss HR, Payroll, and Insurance credentials
  • Native-level German communication skills
  • Fluent English for global collaboration

Education

Bachelor's degree

Work Experience

7 years

Tasks

  • Lead the HR Operations and Site Administration team
  • Manage end-to-end employee lifecycles from onboarding to offboarding
  • Oversee payroll, benefits, contracts, and time-off management
  • Ensure full compliance with Swiss federal and cantonal laws
  • Act as the primary contact for government authorities
  • Modernize HR systems and roll out digital tools
  • Design service catalogues and define clear SLAs
  • Collaborate with HR Business Partners and Centers of Excellence
  • Maintain accurate, audit-ready HR data and privacy standards
  • Monitor KPIs and translate feedback into process improvements
  • Manage external vendors for payroll and social insurance
  • Lead strategic projects to enhance self-service capabilities
  • Advise the Head of HR on risks and resourcing
  • Coordinate reception services across four business units

Tools & Technologies

HRIS

Languages

GermanNative

EnglishBusiness Fluent

Benefits

Flexible Working

  • Flexible working hours

Startup Environment

  • High independence

Diverse Work

  • Challenging and varied job

Informal Culture

  • Creative freedom
  • International team

Modern Office

  • Modern workplace
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