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WS
WSD
2mo ago

Head of Data Operations(m/w/x)

Frankfurt am Main
Full-timeOn-siteExperienced

Description

In this role, you will lead the Data Maintenance Europe team, ensuring the delivery of high-quality structured product data. You will optimize processes and collaborate with various teams to enhance operations and support clients effectively.

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Requirements

  • •Proven leadership in financial data operations
  • •Deep product knowledge in certificates and warrants
  • •Experience with data models and ticket-driven environments
  • •Strong analytical, documentation, and project management skills
  • •Fluency in English and German; degree in Finance, Economics, or related field
  • •Experience with market data vendors and European exchanges
  • •Familiarity with data transformation and validation workflows

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Manage and grow the Data Maintenance Europe team
  • •Align operations with strategic data goals
  • •Identify automation and scalability opportunities
  • •Lead projects from planning to execution
  • •Ensure accurate capture of structured product data
  • •Maintain and enforce Quality Level Agreements (QLAs)
  • •Optimize ticketing workflows and client support processes
  • •Implement QA controls and ensure regulatory compliance
  • •Collaborate with Engineering and Product teams
  • •Act as escalation point for client issues
  • •Report performance and risks to senior leadership
  • •Foster global collaboration across regions

Languages

English – Business Fluent

German – Business Fluent

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