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BA
Bavarian Nordic GmbH
20d ago

Head of Commercial Technology and Innovation(m/w/x)

Bern
Full-timeWith Home OfficeManagement

Description

In this senior leadership role, you will shape the global commercial technology strategy, drive innovation, and ensure seamless customer engagement across various platforms while collaborating with stakeholders and leading a high-performing team.

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Requirements

  • •Bachelor’s degree in Marketing, Digital Business, IT, Information Systems, or related field
  • •10+ years of experience in commercial technology, customer engagement platforms, or MarTech
  • •Proven experience defining and executing enterprise level commercial technology strategies
  • •Strong hands-on knowledge of customer engagement platforms, marketing automation, CDPs, analytics, consent management, CMS, tagging, and social/paid media tools
  • •Solid understanding of data privacy and compliance frameworks (e.g., GDPR)
  • •Experience leading cross-functional initiatives in global, matrixed organizations
  • •Fluency in English; additional languages are a plus
  • •Driven by innovation with commitment to governance, compliance, and operational excellence
  • •Strong communication and leadership capabilities

Education

Bachelor's degree
OR
Master's degree

Work Experience

10 years

Tasks

  • •Define and lead the global commercial technology strategy
  • •Own the global vision and roadmap for customer engagement and marketing technologies
  • •Collaborate with global, regional, and local stakeholders
  • •Lead the global commercial technology team for customer engagement platforms
  • •Manage the commercial and customer engagement technology landscape
  • •Evolve the enterprise commercial technology strategy and roadmap
  • •Drive digital innovation and emerging technology adoption
  • •Identify, pilot, and scale emerging digital capabilities
  • •Ensure seamless, compliant, and insight-driven omnichannel engagement
  • •Design and improve the operating model for commercial technology
  • •Establish governance structures, SOPs, and global delivery models
  • •Enable compliant and scalable omnichannel customer engagement
  • •Act as a strategic connector across the organization
  • •Identify capability gaps and drive platform adoption
  • •Build and lead high-performing teams and enablement frameworks

Tools & Technologies

customer engagement platformsmarketing automationCDPsanalyticsconsent managementCMStaggingsocial/paid media tools

Languages

English – Business Fluent

Benefits

Learning & Development

  • •Personal and professional development opportunities

Informal Culture

  • •Dynamic, inclusive, and collaborative environment
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