Batmaid
Customer Experience Intern - French Speaking(m/w/x)
Full-timeInternshipOn-site
Lausanne
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NENestle Operational Services Worldwide SA
Guest Experience Specialist & Hotel receptionist(m/w/x)
La Tour-de-Peilz
Full-timeOn-siteExperienced
Nejo AI Summary
Welcoming guests, booking local attractions, and arranging group activities for a hotel. Extensive local area knowledge and customer service skills required. 4 weeks paid holiday, healthcare contribution, and generous parental leave.
Requirements
- Hospitality background with proven receptionist experience
- Extensive local area knowledge
- Outstanding communication and interpersonal skills
- Customer service skills
- Proactive and detail-oriented approach
- Ability to multitask
- Ability to work independently
- Confidentiality maintenance
- High level of professionalism
- Positive attitude
- Open-mindedness
- Punctuality
- Flexibility
- High organization skills
- Skilled in time management
- Fluent French
- Fluent English
- Advantageous German or Spanish
- Proficient with computer applications
- Microsoft Office proficiency
- Protel knowledge is an asset
Tasks
- Welcome guests warmly
- Engage proactively with guests
- Recommend and book local attractions
- Arrange group services and activities
- Address guest complaints promptly
- Handle mail and packages
- Maintain guest records
- Smooth check-in and check-out
- Make room and restaurant reservations
- Correspond by email
- Invoice services and payments
- Communicate daily and forecast information
- Collect and verify data
- Manage safety operations
- Work irregular hours including evenings and weekends
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Business Fluent
- English – Business Fluent
- German – Basic
- Spanish – Basic
Tools & Technologies
- Microsoft Office
- Protel
Benefits
More Vacation Days
- Paid holidays beyond legal requirements
Healthcare & Fitness
- Healthcare contribution
Mental Health Support
- Employee Assistance Program
Retirement Plans
- Strong employer contribution to pension plan
Generous Parental Leave
- Generous parental leave
Family Support
- Comprehensive family support solutions
Learning & Development
- Learning and development opportunities
Corporate Discounts
- Attractive employee discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nestle Operational Services Worldwide SA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENestle Operational Services Worldwide SA
Guest Experience Specialist & Hotel receptionist(m/w/x)
La Tour-de-Peilz
Full-timeOn-siteExperienced
Nejo AI Summary
Welcoming guests, booking local attractions, and arranging group activities for a hotel. Extensive local area knowledge and customer service skills required. 4 weeks paid holiday, healthcare contribution, and generous parental leave.
Requirements
- Hospitality background with proven receptionist experience
- Extensive local area knowledge
- Outstanding communication and interpersonal skills
- Customer service skills
- Proactive and detail-oriented approach
- Ability to multitask
- Ability to work independently
- Confidentiality maintenance
- High level of professionalism
- Positive attitude
- Open-mindedness
- Punctuality
- Flexibility
- High organization skills
- Skilled in time management
- Fluent French
- Fluent English
- Advantageous German or Spanish
- Proficient with computer applications
- Microsoft Office proficiency
- Protel knowledge is an asset
Tasks
- Welcome guests warmly
- Engage proactively with guests
- Recommend and book local attractions
- Arrange group services and activities
- Address guest complaints promptly
- Handle mail and packages
- Maintain guest records
- Smooth check-in and check-out
- Make room and restaurant reservations
- Correspond by email
- Invoice services and payments
- Communicate daily and forecast information
- Collect and verify data
- Manage safety operations
- Work irregular hours including evenings and weekends
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Business Fluent
- English – Business Fluent
- German – Basic
- Spanish – Basic
Tools & Technologies
- Microsoft Office
- Protel
Benefits
More Vacation Days
- Paid holidays beyond legal requirements
Healthcare & Fitness
- Healthcare contribution
Mental Health Support
- Employee Assistance Program
Retirement Plans
- Strong employer contribution to pension plan
Generous Parental Leave
- Generous parental leave
Family Support
- Comprehensive family support solutions
Learning & Development
- Learning and development opportunities
Corporate Discounts
- Attractive employee discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nestle Operational Services Worldwide SA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Nestle Operational Services Worldwide SA
Industry
Food
Description
Das Unternehmen ist ein zertifiziertes B Corp-Unternehmen, das soziale und ökologische Standards erfüllt und Gewinn mit Nachhaltigkeit in Einklang bringt.
Not a perfect match?
- Batmaid
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German Speaking Nanny / Housekeeper(m/w/x)
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Operations Specialist(m/w/x)
Full-timeOn-siteJuniorZürich, Lausanne - Batmaid
Recruitment Intern(m/w/x)
Full-timeInternshipOn-siteLausanne