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KAKanadevia Inova

Group Leader IT Workplace Management(m/w/x)

Zürich
Full-timeOn-siteSenior

Group-wide workplace strategy definition and execution for waste-to-value infrastructure. 10+ years IT workplace management experience required. International company, personal development opportunities.

Requirements

  • 10+ years IT workplace, endpoint management, or EUC experience, including leadership
  • Proven management of workplace services in large, distributed, or regulated environments
  • Strong expertise in endpoint management, OS/app lifecycle, and workplace security
  • Experience driving workplace modernization initiatives
  • Solid understanding of IT service management frameworks (e.g., ITIL)
  • Strong leadership, communication, and stakeholder management skills
  • Customer-centric, pragmatic mindset with continuous improvement focus

Tasks

  • Define and execute Group-wide Workplace strategy
  • Align strategy with business and IT priorities
  • Own end-to-end workplace services
  • Manage endpoint lifecycle, OS, and application
  • Oversee virtual desktops
  • Drive standardization of workplace platforms
  • Modernize workplace platforms across regions
  • Ensure high service quality
  • Manage SLA and KPIs
  • Proactively manage problems
  • Lead incident management
  • Manage problem and change processes
  • Implement workplace security baselines
  • Enforce compliance controls
  • Mitigate risks
  • Improve end-user experience
  • Measure and gather feedback
  • Promote adoption initiatives
  • Manage workplace budget
  • Optimize costs
  • Govern asset lifecycle
  • Coordinate with strategic vendors
  • Manage service partners
  • Lead a high-performing workplace team
  • Develop and grow team members

Work Experience

  • 10 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • ITIL

Benefits

Informal Culture

  • Team-oriented atmosphere
  • International company

Learning & Development

  • Personal development opportunities

Diverse Work

  • Insight into various technical disciplines

Modern Office

  • Modern infrastructure
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