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Großkundenbetreuer(m/w/x)
Primary contact for service charge settlements and data exchange at a service provider for energy/housing clients. ERP system, data exchange, or heating cost billing experience required. Role designed for fast responsibility assumption.
Requirements
- Kundenorientierung und strukturierte Arbeitsweise
- Kaufmännische/technische Ausbildung, Studium oder Fachwirt*in
- Idealerweise Kenntnisse in Wohnungs-/Energiewirtschaft oder Wärmemessdienstbranche
- Berufserfahrung in ERP-Systemen, Datentausch oder Heizkostenabrechnung
- Neugierde und Engagement
- Fachliche Kompetenz, Teamgeist und Kommunikationsstärke
- Verhandlungssichere Deutschkenntnisse
- Umfassende Kenntnisse in MS Office
Tasks
- Act as the primary contact for service charge settlements
- Ensure timely and error-free billing creation
- Perform preparatory billing activities in internal and client systems
- Manage data exchange between company and client systems
- Plan and control service delivery for assigned clients
- Process client inquiries systematically and with a focus on solutions
- Prepare error reports for the support team
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
Tools & Technologies
- ERP-Systeme
- MS Office
Benefits
Other Benefits
- Digital Welcome call
- Regular digital communication formats
Team Events
- 2-day onboarding event
- Varied event formats
Mentorship & Coaching
- Individual job familiarisation plans
Diverse Work
- Work shadowing
Purpose-Driven Work
- Speedy assumption of responsibility
Informal Culture
- Creative freedom
- Flat hierarchies
- Open first name culture
Startup Environment
- Short decision paths
More Vacation Days
- 30 days’ leave
- Special paid leave
Modern Equipment
- Company laptop
Additional Allowances
- Travel allowance
- Capital-forming benefits
Retirement Plans
- Occupational pension subsidy
Learning & Development
- Systematic development programme STEP
- Techem Academy seminar programme
Flexible Working
- Flexible working hours
- Mobile work
Modern Office
- Modern work surroundings
Snacks & Drinks
- Free water, coffee, tea
Parking & Commuter Benefits
- Excellent travel connections
Company Bike
- Techem leased bike
Healthcare & Fitness
- Active health management Techem Vital
- Reduced price fitness offers
Mental Health Support
- Free employee advice
Corporate Discounts
- Corporate Benefits programme
Not a perfect match?
- KALORIMETA GmbHFull-timeTemporary contractWith HomeofficeJuniorHamburg
- KALORIMETA GmbH
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Großkundenbetreuer(m/w/x)
Primary contact for service charge settlements and data exchange at a service provider for energy/housing clients. ERP system, data exchange, or heating cost billing experience required. Role designed for fast responsibility assumption.
Requirements
- Kundenorientierung und strukturierte Arbeitsweise
- Kaufmännische/technische Ausbildung, Studium oder Fachwirt*in
- Idealerweise Kenntnisse in Wohnungs-/Energiewirtschaft oder Wärmemessdienstbranche
- Berufserfahrung in ERP-Systemen, Datentausch oder Heizkostenabrechnung
- Neugierde und Engagement
- Fachliche Kompetenz, Teamgeist und Kommunikationsstärke
- Verhandlungssichere Deutschkenntnisse
- Umfassende Kenntnisse in MS Office
Tasks
- Act as the primary contact for service charge settlements
- Ensure timely and error-free billing creation
- Perform preparatory billing activities in internal and client systems
- Manage data exchange between company and client systems
- Plan and control service delivery for assigned clients
- Process client inquiries systematically and with a focus on solutions
- Prepare error reports for the support team
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
Tools & Technologies
- ERP-Systeme
- MS Office
Benefits
Other Benefits
- Digital Welcome call
- Regular digital communication formats
Team Events
- 2-day onboarding event
- Varied event formats
Mentorship & Coaching
- Individual job familiarisation plans
Diverse Work
- Work shadowing
Purpose-Driven Work
- Speedy assumption of responsibility
Informal Culture
- Creative freedom
- Flat hierarchies
- Open first name culture
Startup Environment
- Short decision paths
More Vacation Days
- 30 days’ leave
- Special paid leave
Modern Equipment
- Company laptop
Additional Allowances
- Travel allowance
- Capital-forming benefits
Retirement Plans
- Occupational pension subsidy
Learning & Development
- Systematic development programme STEP
- Techem Academy seminar programme
Flexible Working
- Flexible working hours
- Mobile work
Modern Office
- Modern work surroundings
Snacks & Drinks
- Free water, coffee, tea
Parking & Commuter Benefits
- Excellent travel connections
Company Bike
- Techem leased bike
Healthcare & Fitness
- Active health management Techem Vital
- Reduced price fitness offers
Mental Health Support
- Free employee advice
Corporate Discounts
- Corporate Benefits programme
Not a perfect match?
- KALORIMETA GmbH
Mitarbeiter:in für die Großkundenabrechnung(m/w/x)
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Sachbearbeitung Kundenabrechnung(m/w/x)
Full-timeWith HomeofficeExperiencedHamburg - CWS Workwear Deutschland GmbH & Co. KG
Sachbearbeiter Kundeninnendienst(m/w/x)
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