Skip to content
New Job?Nejo!

Your personal AI career agent

Back
SOSobi

Global Omnichannel Customer Engagement Lead(m/w/x)

München
Full-timeWith Home OfficeSenior
Apply now

Developing omnichannel engagement strategies for rare disease pharmaceuticals. Global digital project leadership experience required. 4-day work week, company car for private use.

Requirements

  • University degree in Marketing, Engineering, Data, or Computer Science
  • Digital/omnichannel experience at regional or global level
  • Leading extensive digital projects in pharmaceutical industry
  • Additional commercial experiences including sales, marketing, and business intelligence
  • Desirable experience in Cardiometabolic disorders
  • Proficiency with CRM ecosystems
  • Data driven with strong data and analytics skills
  • Desirable experience in data flows/warehouse
  • Experience in marketing automation across different customer segments
  • Ability to communicate complex digital strategies in simple narratives
  • Cross-cultural leadership skills
  • Effective communication skills
  • Team working skills
  • Multi stakeholder project management experience
  • Leadership experience
  • Delivering results on time and within budget
  • Flexibility
  • Ability to manage change
  • Operate in an environment of uncertainty
  • Fluency in written and spoken English
  • Desirable additional European language skill

Tasks

  • Develop omnichannel plans aligned to brand strategy
  • Advise on campaign execution approach across markets
  • Roll out best practice guidance to affiliates
  • Collaborate with cross-functional teams to create personalized journeys
  • Develop omnichannel guidance and governance through playbooks
  • Champion strong customer engagement through omnichannel strategies
  • Build digital content with consistent messaging and visuals
  • Support brand teams with communication goals across non-personal channels
  • Enhance and evolve Sobi's HCP portal
  • Co-create channel capability with global and affiliate colleagues
  • Set clear KPIs and monitor campaign performance
  • Suggest campaign enhancements
  • Support line manager in developing omnichannel and digital roadmaps
  • Assess future trends in customer engagement
  • Operate with high ethical standards
  • Ensure completion of required training
  • Adhere to local regulations and policies
  • Work cross-functionally and cross-company

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degree

Languages

  • English – Business Fluent
  • Basque – Basic

Tools & Technologies

  • Veeva
  • Qlick
  • Power BI
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sobi and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

Like this job?

Beta

Your Career Agent finds similar jobs for you every day.

Not a perfect match?

100+ Similar Jobs in MünchenView all
  • Gilead Sciences, Inc.

    Digital Marketing Operations Manager(m/w/x)

    Full-timeWith HomeofficeExperienced
    München
  • MSD Sharp & Dohme GmbH

    Campaign Manager – Omnichannel Strategy(m/w/x)

    Full-timeWith HomeofficeExperienced
    München
  • Sobi

    Specialty Care Launch Lead, International(m/w/x)

    Full-timeRemoteSenior
    München
  • MediaMarktSaturn Retail Group

    Senior Specialist Customer Strategy & Personalization(m/w/x)

    Full-timeWith HomeofficeSenior
    München, Ingolstadt
  • Temedica

    CRM & Engagement Marketing Manager(m/w/x)

    Full-timeWith HomeofficeExperienced
    München
    from 60,000 - 66,000 / year
View all 100+ similar jobs
Apply now