Next Job Abroad
Norwegian-speaking Night Shift Customer Support Agent(m/w/x)
Full-timeOn-siteJunior
Berlin
New Job?Nejo!
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NENext Job Abroad
Finnish-speaking Night Shift Customer Support Agent - iGaming Company(m/w/x)
Berlin
Full-timeOn-siteJunior
Nejo AI Summary
Live chat and email support for iGaming players, including KYC and payment queries. Fluent Finnish and English required. Relocation support and night shift allowance.
Requirements
- Fluent English and Finnish
- Proven customer support experience (chat/email)
- Comfortable working night shifts
- Good judgment and attention to detail
- Ability to work independently
- Calm, structured communication style
- Work with live chat, email, and customer cases
- Handle multiple conversations simultaneously
- Professionalism in fast-paced environments
- Understand service, systems, and customer responsibility
- Experience in iGaming is a plus
- Entry level experience
Tasks
- Provide customer support via live chat and email
- Answer account questions
- Process player verification (KYC) and documents
- Handle payments and account-related queries
- Address Responsible Gaming situations
- Identify suspicious behavior
- Investigate issues and provide solutions
- Escalate complex or sensitive cases
- Identify risks and unusual activity
- Promote relevant services
- Deliver first-contact resolution
- Manage multiple conversations simultaneously
Education
- Compulsory education
Languages
- English – Native
- Finnish – Native
Benefits
Other Benefits
- Relocation support within EU
Additional Allowances
- Night shift allowance
- Commute allowance
Healthcare & Fitness
- Health insurance
- Access to gym, sauna & recovery facilities
Informal Culture
- International, close-knit team
- Multicultural colleagues
- English-speaking work environment
- Social, team-driven workplace
Purpose-Driven Work
- Real responsibility
Mentorship & Coaching
- Fast career learning curve
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENext Job Abroad
Finnish-speaking Night Shift Customer Support Agent - iGaming Company(m/w/x)
Berlin
Full-timeOn-siteJunior
Nejo AI Summary
Live chat and email support for iGaming players, including KYC and payment queries. Fluent Finnish and English required. Relocation support and night shift allowance.
Requirements
- Fluent English and Finnish
- Proven customer support experience (chat/email)
- Comfortable working night shifts
- Good judgment and attention to detail
- Ability to work independently
- Calm, structured communication style
- Work with live chat, email, and customer cases
- Handle multiple conversations simultaneously
- Professionalism in fast-paced environments
- Understand service, systems, and customer responsibility
- Experience in iGaming is a plus
- Entry level experience
Tasks
- Provide customer support via live chat and email
- Answer account questions
- Process player verification (KYC) and documents
- Handle payments and account-related queries
- Address Responsible Gaming situations
- Identify suspicious behavior
- Investigate issues and provide solutions
- Escalate complex or sensitive cases
- Identify risks and unusual activity
- Promote relevant services
- Deliver first-contact resolution
- Manage multiple conversations simultaneously
Education
- Compulsory education
Languages
- English – Native
- Finnish – Native
Benefits
Other Benefits
- Relocation support within EU
Additional Allowances
- Night shift allowance
- Commute allowance
Healthcare & Fitness
- Health insurance
- Access to gym, sauna & recovery facilities
Informal Culture
- International, close-knit team
- Multicultural colleagues
- English-speaking work environment
- Social, team-driven workplace
Purpose-Driven Work
- Real responsibility
Mentorship & Coaching
- Fast career learning curve
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Next Job Abroad
Industry
Entertainment
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
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