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Finance SSC Quality & Performance Lead(m/w/x)
Global KPI and SLA governance framework design for sanitary technology manufacturer with 12,000+ employees. Extensive experience in Shared Service Center performance management and end-to-end finance processes required. Standardized dashboard implementation, 30 days vacation, hybrid work model.
Requirements
- Degree in relevant business field
- Experience in Finance Operations or Shared Services
- Several years of Finance Operations experience
- Understanding of end-to-end Finance processes
- Experience with KPI frameworks and SLAs
- Business case calculation and benefits tracking
- Project coordination in international environments
- Analytical and problem-solving skills
- Influencing skills in matrix organizations
- Communication, facilitation and change-management skills
- Fluent English, German is an advantage
- Experience with performance dashboards or reporting
Tasks
- Define a global service quality and performance governance framework
- Develop the governance framework for Finance Operations and SSCs
- Design and implement a global KPI and SLA framework
- Manage productivity, quality, timeliness, and backlog metrics
- Establish standardised global performance dashboards and reports
- Ensure end-to-end performance transparency for fact-based decision-making
- Identify improvement and efficiency potentials using KPIs and benchmarks
- Track the implementation of performance improvement measures
- Steer and monitor Finance Operations and SSC-related projects
- Manage transformations, roll-ins, and scope extensions
- Support business case development for SSC roll-ins
- Track efficiency and productivity programmes
- Act as a key sparring partner for Global Process Owners
- Advise and support Finance Operations leadership
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- KPI frameworks
- SLAs
- Performance dashboards
- Reporting tools
- Process mining
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Finance SSC Quality & Performance Lead(m/w/x)
Global KPI and SLA governance framework design for sanitary technology manufacturer with 12,000+ employees. Extensive experience in Shared Service Center performance management and end-to-end finance processes required. Standardized dashboard implementation, 30 days vacation, hybrid work model.
Requirements
- Degree in relevant business field
- Experience in Finance Operations or Shared Services
- Several years of Finance Operations experience
- Understanding of end-to-end Finance processes
- Experience with KPI frameworks and SLAs
- Business case calculation and benefits tracking
- Project coordination in international environments
- Analytical and problem-solving skills
- Influencing skills in matrix organizations
- Communication, facilitation and change-management skills
- Fluent English, German is an advantage
- Experience with performance dashboards or reporting
Tasks
- Define a global service quality and performance governance framework
- Develop the governance framework for Finance Operations and SSCs
- Design and implement a global KPI and SLA framework
- Manage productivity, quality, timeliness, and backlog metrics
- Establish standardised global performance dashboards and reports
- Ensure end-to-end performance transparency for fact-based decision-making
- Identify improvement and efficiency potentials using KPIs and benchmarks
- Track the implementation of performance improvement measures
- Steer and monitor Finance Operations and SSC-related projects
- Manage transformations, roll-ins, and scope extensions
- Support business case development for SSC roll-ins
- Track efficiency and productivity programmes
- Act as a key sparring partner for Global Process Owners
- Advise and support Finance Operations leadership
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- KPI frameworks
- SLAs
- Performance dashboards
- Reporting tools
- Process mining
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Geberit
Industry
Manufacturing
Description
Das Unternehmen ist europäische Marktführerin für Sanitärprodukte und bietet einzigartige Mehrwerte in der Sanitärtechnik und Badezimmerkeramiken.
Not a perfect match?
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