BD
Field Service Engineer Advanced Diagnostics(m/w/x)
Full-timeWith HomeofficeExperienced
Allschwil
from CHF 95,600 - 145,775 / year
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THThermo Fisher Scientific
Field Service Engineer(m/w/x)
Reinach
Full-timeRemoteExperienced
Nejo AI Summary
Installing, servicing, and repairing bioproduction hardware and automation products at customer sites across Switzerland, France, and Germany. Bachelor's degree in Engineering or related field, with proven analytical instrument repair experience required. Flexibility for remote work, with travel to customer sites.
Requirements
- Ability to lift 40 lbs. without assistance
- Adherence to GMP Safety Standards
- Some degree of PPE required
- Bachelor's Degree in Engineering or related scientific field or equivalent Advanced Degree
- Proven experience installing, troubleshooting, and repairing analytical instruments
- Experience in bioproduction sector
- Strong electronics and mechanical aptitude
- Ability to diagnose issues down to component level
- Excellent customer service skills
- Professional demeanor
- Strong verbal communication abilities
- Strong written communication abilities
- Fluency in English required
- Proficiency in German highly desirable
- Proficiency in French highly desirable
- Demonstrated problem-solving capabilities
- Analytical thinking
- Proficiency with Windows operating systems
- Proficiency with MS Office
- Proficiency with service management software
- Ability to read technical diagrams
- Ability to read schematics
- Ability to read technical documentation
- Valid driver's license
- Physical ability to lift up to 25 kg
- Ability to stand for extended periods
- Experience with bioproduction equipment
- Experience with Single Use Technology (SUT) hardware
- Experience with automation products
- Availability for flexible hours
- Availability to respond to emergency service calls
- Ability to obtain credentials for customer facilities
- Strong organizational skills
- Ability to manage time effectively
- Collaborative mindset
- Ability to work independently in the field
- Willingness to support the full EMEA region
- Self-sufficient
- Comfortable working independently
- Logical approach in setting work priorities
Tasks
- Travel to customer sites in Switzerland, France, and Germany
- Install, service, update, and repair Thermo Fisher SUT hardware and automation products
- Provide expert technical support and problem-solving for bioproduction equipment
- Conduct installations, maintenance, and repairs on high-value analytical instruments
- Perform commissioning and qualification using SAT and IQ/OQ protocols
- Combine technical expertise with customer service to address complex issues
- Collaborate with internal partners to resolve customer issues and improve processes
- Train customers and internal Sales team on product usage and technical assistance
- Report activities on Sales Force Service desk and provide customer feedback
- Optimize revenue and new product development opportunities
- Assist in demonstrating products to potential customers
- Maintain technical competency through trainings and meetings
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Native
- German – Basic
- French – Basic
Tools & Technologies
- MS Office
- Windows operating systems
- service management software
Benefits
Flexible Working
- Flexibility to work from home
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Thermo Fisher Scientific and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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THThermo Fisher Scientific
Field Service Engineer(m/w/x)
Reinach
Full-timeRemoteExperienced
Nejo AI Summary
Installing, servicing, and repairing bioproduction hardware and automation products at customer sites across Switzerland, France, and Germany. Bachelor's degree in Engineering or related field, with proven analytical instrument repair experience required. Flexibility for remote work, with travel to customer sites.
Requirements
- Ability to lift 40 lbs. without assistance
- Adherence to GMP Safety Standards
- Some degree of PPE required
- Bachelor's Degree in Engineering or related scientific field or equivalent Advanced Degree
- Proven experience installing, troubleshooting, and repairing analytical instruments
- Experience in bioproduction sector
- Strong electronics and mechanical aptitude
- Ability to diagnose issues down to component level
- Excellent customer service skills
- Professional demeanor
- Strong verbal communication abilities
- Strong written communication abilities
- Fluency in English required
- Proficiency in German highly desirable
- Proficiency in French highly desirable
- Demonstrated problem-solving capabilities
- Analytical thinking
- Proficiency with Windows operating systems
- Proficiency with MS Office
- Proficiency with service management software
- Ability to read technical diagrams
- Ability to read schematics
- Ability to read technical documentation
- Valid driver's license
- Physical ability to lift up to 25 kg
- Ability to stand for extended periods
- Experience with bioproduction equipment
- Experience with Single Use Technology (SUT) hardware
- Experience with automation products
- Availability for flexible hours
- Availability to respond to emergency service calls
- Ability to obtain credentials for customer facilities
- Strong organizational skills
- Ability to manage time effectively
- Collaborative mindset
- Ability to work independently in the field
- Willingness to support the full EMEA region
- Self-sufficient
- Comfortable working independently
- Logical approach in setting work priorities
Tasks
- Travel to customer sites in Switzerland, France, and Germany
- Install, service, update, and repair Thermo Fisher SUT hardware and automation products
- Provide expert technical support and problem-solving for bioproduction equipment
- Conduct installations, maintenance, and repairs on high-value analytical instruments
- Perform commissioning and qualification using SAT and IQ/OQ protocols
- Combine technical expertise with customer service to address complex issues
- Collaborate with internal partners to resolve customer issues and improve processes
- Train customers and internal Sales team on product usage and technical assistance
- Report activities on Sales Force Service desk and provide customer feedback
- Optimize revenue and new product development opportunities
- Assist in demonstrating products to potential customers
- Maintain technical competency through trainings and meetings
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Native
- German – Basic
- French – Basic
Tools & Technologies
- MS Office
- Windows operating systems
- service management software
Benefits
Flexible Working
- Flexibility to work from home
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Thermo Fisher Scientific and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Thermo Fisher Scientific
Industry
Healthcare
Description
The company enables customers to make the world healthier, cleaner, and safer through innovative scientific solutions.
Not a perfect match?
- BD
Field Service Engineer Advanced Diagnostics(m/w/x)
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Full-timeWith HomeofficeManagementBingen am Rhein, Basel - PPT Pharma Process Technology GmbH
Projekt-Ingenieur für die Schweiz(m/w/x)
Full-timeWith HomeofficeManagementBasel - ROTZINGER AG
Montagetechniker extern(m/w/x)
Full-timeWith HomeofficeExperiencedKaiseraugst - Viessmann Climate Solutions
Servicetechniker im Außendienst(m/w/x)
Full-timeRemoteExperiencedLörrach