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Field Service Associate(m/w/x)
Description
As a Field Service Associate, you will work directly with flow cytometry systems, addressing technical challenges, ensuring customer satisfaction, and collaborating with sales to communicate service options. This role also involves maintaining accurate data and staying updated through regular training.
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Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Technical education or equivalent qualification in medical technology or electrical engineering
- •Initial field service and technical support experience in a high-tech environment
- •Proven experience and strong technical know-how in IT and network technologies
- •Excellent self-organization and strong time management
- •Strong communication skills and analytical thinking
- •Efficient, pragmatic, and solution-oriented working style
- •Based in Suisse Romande (Western Switzerland)
- •Swiss citizenship
- •Fluency in French and English, good command of German
- •Valid European driver’s license and high willingness to travel
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Install, maintain, and repair flow cytometers
- •Diagnose and resolve technical issues independently
- •Inform customers about technical service offerings with sales colleagues
- •Ensure customer satisfaction based on satisfaction scores
- •Maintain data in the internal ERP system
- •Participate in training sessions on technical innovations
Languages
German – Basic
English – Business Fluent
French – Business Fluent
Benefits
Bonuses & Incentives
- •Anniversary bonus
Competitive Pay
- •Stock program after 6 months
Other Benefits
- •Group accident insurance
Healthcare & Fitness
- •International health insurance
Childcare
- •Childcare allowance
Learning & Development
- •Training and development opportunities
Mental Health Support
- •Employee Assistance Program
Modern Equipment
- •Mobile workplace with Apple devices
Company Vehicle
- •Premium company car for business and personal use
- •Office and garage allowance for company car holders
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Field Service Associate(m/w/x)
The AI Job Search Engine
Description
As a Field Service Associate, you will work directly with flow cytometry systems, addressing technical challenges, ensuring customer satisfaction, and collaborating with sales to communicate service options. This role also involves maintaining accurate data and staying updated through regular training.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Technical education or equivalent qualification in medical technology or electrical engineering
- •Initial field service and technical support experience in a high-tech environment
- •Proven experience and strong technical know-how in IT and network technologies
- •Excellent self-organization and strong time management
- •Strong communication skills and analytical thinking
- •Efficient, pragmatic, and solution-oriented working style
- •Based in Suisse Romande (Western Switzerland)
- •Swiss citizenship
- •Fluency in French and English, good command of German
- •Valid European driver’s license and high willingness to travel
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Install, maintain, and repair flow cytometers
- •Diagnose and resolve technical issues independently
- •Inform customers about technical service offerings with sales colleagues
- •Ensure customer satisfaction based on satisfaction scores
- •Maintain data in the internal ERP system
- •Participate in training sessions on technical innovations
Languages
German – Basic
English – Business Fluent
French – Business Fluent
Benefits
Bonuses & Incentives
- •Anniversary bonus
Competitive Pay
- •Stock program after 6 months
Other Benefits
- •Group accident insurance
Healthcare & Fitness
- •International health insurance
Childcare
- •Childcare allowance
Learning & Development
- •Training and development opportunities
Mental Health Support
- •Employee Assistance Program
Modern Equipment
- •Mobile workplace with Apple devices
Company Vehicle
- •Premium company car for business and personal use
- •Office and garage allowance for company car holders
About the Company
Becton, Dickinson and Company
Industry
Healthcare
Description
The company is a global leader in medical technology, advancing health through innovation in medical discovery, diagnostics, and care delivery.
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