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Parloa
12d ago

Enterprise Engagement Manager(m/w/x)

Berlin, München
Full-timeWith Home OfficeJunior
AI/ML

Description

You will drive customer success by guiding enterprise organizations through AI implementation and adoption. Your day-to-day involves building strong partnerships and translating complex data into impactful business value.

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Requirements

  • •1–2 years of experience in Customer Success, Account Management, Consulting, or similar role
  • •Strong communication and relationship-building skills
  • •Ability to engage technical and non-technical stakeholders
  • •Proactive growth mindset and eagerness to learn
  • •Ability to manage multiple customers and priorities
  • •Strong organizational and project management abilities
  • •Interest in AI, automation, and customer experience innovation
  • •Excellent verbal and written German and English skills

Work Experience

1 - 2 years

Tasks

  • •Build trust-based relationships with key stakeholders
  • •Represent the company as a reliable partner
  • •Develop success plans and track KPIs
  • •Translate results into actionable business insights
  • •Manage cross-functional teams for smooth implementations
  • •Ensure on-time go-lives for enterprise customers
  • •Proactively manage renewals and identify growth opportunities
  • •Communicate outcomes through impactful and visible messaging

Tools & Technologies

AIautomation

Languages

German – Business Fluent

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working hours
  • •Remote and office work

Workation & Sabbatical

  • •Workation opportunities

Competitive Pay

  • •Competitive compensation
  • •Equity package

Public Transport Subsidies

  • •Deutschland ticket

Healthcare & Fitness

  • •Urban Sports Club
  • •Nilo Health

Other Benefits

  • •Job Rad

Free or Subsidized Food

  • •Weekly sponsored office lunches

Learning & Development

  • •Training and development budget

Team Events

  • •Regular team events
  • •Game nights
  • •Social activities

Ergonomic Workplace

  • •Adjustable desks

Modern Office

  • •Social areas

Snacks & Drinks

  • •Fresh fruits, cereals, and drinks
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Parloa and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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