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Director, Site Reliability Engineering (SRE)(m/w/x)
Leading SRE/DevOps teams for multi-tenant quantum SaaS on AWS, Azure, GCP. 15+ years building/leading SRE/DevOps organizations required. Unlimited PTO, matching 401K.
Requirements
- 15+ years building/leading SRE/DevOps organizations
- Operating multi-tenant SaaS at scale on AWS, Azure, or GCP
- Deep technical knowledge of cloud infrastructure architecture
- Deep technical knowledge of networking
- Deep technical knowledge of containers
- Deep technical knowledge of secure-by-default platform guardrails
- Proven ability to run production for global enterprise/federal customers
- Tenant isolation considerations
- Data residency considerations
- AI-ready operations experience for networking SaaS
- Streaming telemetry pipelines
- Closed-loop automation
- Experience with Juniper Mist AI strongly preferred
- Experience with similar large-scale networking SaaS platforms strongly preferred
- Knowledge of AI-native networking concepts
- Knowledge of service-level expectations (SLEs)
- Knowledge of proactive anomaly detection
- Security mindset aligned to Zero Trust designs
- Resilience mindset aligned to Zero Trust designs
- Continuous telemetry policy enforcement
- Hands-on experience operating SaaS products for networking/security
- Customer impact tied to network behavior
- Executive communication strength
- Ability to present SLO posture to leadership
- Ability to present incident learnings to leadership
- Ability to present risk to leadership
Tasks
- Build and lead SRE/DevOps teams for multi-tenant SaaS on AWS, Azure, GCP
- Ensure production ownership for availability, latency, incident response, DR, capacity management
- Architect cloud infrastructure for networking, compute, containers, data platforms
- Implement SRE operating models using SLOs, SLIs, error budgets
- Drive CI/CD and release engineering with safe progressive delivery, automated rollbacks
- Scale Infrastructure-as-Code and platform automation with golden pipelines, standardized modules
- Lead cross-functional execution across Product, Engineering, Security, Support, Customer Success
- Set clear ownership boundaries for teams
- Manage organizational planning, including hiring, team topology, on-call models, budget, vendor strategy
- Establish a culture of operational excellence with blameless postmortems, corrective-action tracking, toil reduction
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AWS
- Azure
- GCP
- Juniper Mist AI
- SaaS
Benefits
Healthcare & Fitness
- Comprehensive medical, dental, and vision plans
Retirement Plans
- Matching 401K
More Vacation Days
- Unlimited PTO and paid holidays
Generous Parental Leave
- Parental/adoption leave
Other Benefits
- Legal insurance
Additional Allowances
- Home technology stipend
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Director, Site Reliability Engineering (SRE)(m/w/x)
Leading SRE/DevOps teams for multi-tenant quantum SaaS on AWS, Azure, GCP. 15+ years building/leading SRE/DevOps organizations required. Unlimited PTO, matching 401K.
Requirements
- 15+ years building/leading SRE/DevOps organizations
- Operating multi-tenant SaaS at scale on AWS, Azure, or GCP
- Deep technical knowledge of cloud infrastructure architecture
- Deep technical knowledge of networking
- Deep technical knowledge of containers
- Deep technical knowledge of secure-by-default platform guardrails
- Proven ability to run production for global enterprise/federal customers
- Tenant isolation considerations
- Data residency considerations
- AI-ready operations experience for networking SaaS
- Streaming telemetry pipelines
- Closed-loop automation
- Experience with Juniper Mist AI strongly preferred
- Experience with similar large-scale networking SaaS platforms strongly preferred
- Knowledge of AI-native networking concepts
- Knowledge of service-level expectations (SLEs)
- Knowledge of proactive anomaly detection
- Security mindset aligned to Zero Trust designs
- Resilience mindset aligned to Zero Trust designs
- Continuous telemetry policy enforcement
- Hands-on experience operating SaaS products for networking/security
- Customer impact tied to network behavior
- Executive communication strength
- Ability to present SLO posture to leadership
- Ability to present incident learnings to leadership
- Ability to present risk to leadership
Tasks
- Build and lead SRE/DevOps teams for multi-tenant SaaS on AWS, Azure, GCP
- Ensure production ownership for availability, latency, incident response, DR, capacity management
- Architect cloud infrastructure for networking, compute, containers, data platforms
- Implement SRE operating models using SLOs, SLIs, error budgets
- Drive CI/CD and release engineering with safe progressive delivery, automated rollbacks
- Scale Infrastructure-as-Code and platform automation with golden pipelines, standardized modules
- Lead cross-functional execution across Product, Engineering, Security, Support, Customer Success
- Set clear ownership boundaries for teams
- Manage organizational planning, including hiring, team topology, on-call models, budget, vendor strategy
- Establish a culture of operational excellence with blameless postmortems, corrective-action tracking, toil reduction
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AWS
- Azure
- GCP
- Juniper Mist AI
- SaaS
Benefits
Healthcare & Fitness
- Comprehensive medical, dental, and vision plans
Retirement Plans
- Matching 401K
More Vacation Days
- Unlimited PTO and paid holidays
Generous Parental Leave
- Parental/adoption leave
Other Benefits
- Legal insurance
Additional Allowances
- Home technology stipend
About the Company
IonQ
Industry
Science
Description
IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology.
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