New Job?Nejo!

The AI Job Search Engine

JT
JT International S.A.
14d ago

Digital Customer Experience Manager(m/w/x)

Genf
Full-timeOn-siteSenior

Description

In this role, you will enhance sales productivity by implementing digital tools and strategies that align with business goals. Your day-to-day responsibilities will include developing enablement content, fostering collaboration across teams, and ensuring that best practices are shared globally.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • University degree or equivalent experience in Business, Marketing, IT, or related field
  • Minimum 7 years in sales enablement, digital transformation, or commercial operations
  • Proven track record of implementing digital tools and driving adoption in a global organisation
  • Experience managing content repositories and enablement platforms
  • Background in working with IT and commercial teams to deliver scalable solutions

Education

Bachelor's degree

Work Experience

7 years

Tasks

  • Develop and implement a digital-first sales enablement strategy
  • Define how global tools support key commercial priorities
  • Craft initiatives to boost field engagement with digital tools
  • Own and update the central repository of sales enablement materials
  • Serve as the global expert on sales platforms and digital tools
  • Govern content for version control, quality, and relevance
  • Align digital solutions with business priorities for each market
  • Establish and monitor KPIs to measure tool impact
  • Review metrics to ensure tools meet market needs
  • Facilitate feedback loops between end-users and global solution teams
  • Gather user feedback and enhancement requests for tools
  • Coordinate with Data & Analytics teams for analytical model integration
  • Champion knowledge sharing around digital commercial tools
  • Organize training sessions and webinars for continuous learning
  • Maintain an up-to-date mapping of market tool status
  • Connect markets to share success stories and best practices

Languages

EnglishBusiness Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JT International S.A. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Genf
  • Capco

    CLM Expert(m/w/x)

    Full-timeOn-siteExperienced
    Genf
  • Kontoor Brands

    Digital Sales Specialist(m/w/x)

    Full-timeOn-siteExperienced
    Genf
  • MSC

    SAP Service Delivery Manager(m/w/x)

    Full-timeOn-siteManagement
    Genf
  • Hewlett Packard Enterprise

    Manager, Business Strategy Services Sales - Networking(m/w/x)

    Full-timeOn-siteSenior
    Genf
  • Merkle Switzerland AG

    Senior Salesforce Consultant(m/w/x)

    Full-timeOn-siteSenior
    Genf
100+ View all similar jobs