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Merkle Switzerland AG
3mo ago

Senior Salesforce Consultant(m/w/x)

Genf
Full-timeOn-siteSenior

Description

As a Senior Salesforce Consultant, you will design and implement tailored Salesforce solutions while leading workshops to uncover client needs. This role involves advising on CRM strategies, mentoring junior consultants, and ensuring alignment between business and technology.

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Requirements

  • •Proven experience with Salesforce Service Cloud and Data Cloud implementations
  • •Salesforce certifications (e.g. Service Cloud Consultant, Data Cloud, Administrator, Platform App Builder)
  • •Experience in client-facing roles
  • •Excellent communication and presentation skills
  • •Familiarity with agile delivery methodologies and project management tools
  • •Fluency in French and English
  • •Experience working in international and cross-functional teams
  • •Onsite presence in Geneva

Work Experience

approx. 4 - 6 years

Tasks

  • •Design and implement Salesforce Service Cloud solutions
  • •Implement Data Cloud solutions tailored to client goals
  • •Lead workshops to understand business needs
  • •Translate business needs into user stories and solution designs
  • •Advise clients on CRM strategy and data architecture
  • •Optimize business processes for efficiency
  • •Support multi-cloud Salesforce projects
  • •Ensure alignment between business and technology
  • •Collaborate with development and UX/design teams
  • •Prepare and present solution proposals and demos
  • •Document solution designs and processes
  • •Mentor junior consultants
  • •Contribute to internal knowledge sharing
  • •Promote reusability of solution components
  • •Stay current with Salesforce product releases
  • •Monitor industry trends
  • •Support change management strategies for client teams

Tools & Technologies

Salesforce Service CloudSalesforce Data Cloud

Languages

French – Business Fluent

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working hours
  • •Independent home office management

Purpose-Driven Work

  • •2 volunteer days

More Vacation Days

  • •3 extra wellness days

Mental Health Support

  • •Mental Health First Aider
  • •Employee Assistance program

Modern Office

  • •State-of-the-art office space

Ergonomic Workplace

  • •Ergonomically equipped workstations

Informal Culture

  • •Pet friendly offices

Learning & Development

  • •Full access to Dentsu Academy
  • •On-site learning sessions
  • •Online language courses

Additional Allowances

  • •40 additional hours for development

Corporate Discounts

  • •Corporate benefits platform

Bonuses & Incentives

  • •Referral bonus program

Team Events

  • •Company parties
  • •Aperos

Snacks & Drinks

  • •Monthly breakfasts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Merkle Switzerland AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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