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MEMerkle Switzerland AG
Senior Salesforce Consultant(m/w/x)
Genf
Full-timeOn-siteSenior
Nejo AI Summary
Designing and implementing Salesforce Service Cloud and Data Cloud solutions for digital business transformation at an integrated experience consultancy. Proven Service Cloud and Data Cloud implementation experience, with relevant certifications, required. 2 volunteer days, 3 wellness days, flexible working hours.
Requirements
- Proven experience with Salesforce Service Cloud and Data Cloud implementations
- Salesforce certifications (e.g. Service Cloud Consultant, Data Cloud, Administrator, Platform App Builder)
- Experience in client-facing roles
- Excellent communication and presentation skills
- Familiarity with agile delivery methodologies and project management tools
- Fluency in French and English
- Experience working in international and cross-functional teams
- Onsite presence in Geneva
Tasks
- Design and implement Salesforce Service Cloud solutions
- Implement Data Cloud solutions tailored to client goals
- Lead workshops to understand business needs
- Translate business needs into user stories and solution designs
- Advise clients on CRM strategy and data architecture
- Optimize business processes for efficiency
- Support multi-cloud Salesforce projects
- Ensure alignment between business and technology
- Collaborate with development and UX/design teams
- Prepare and present solution proposals and demos
- Document solution designs and processes
- Mentor junior consultants
- Contribute to internal knowledge sharing
- Promote reusability of solution components
- Stay current with Salesforce product releases
- Monitor industry trends
- Support change management strategies for client teams
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- French – Business Fluent
- English – Business Fluent
Tools & Technologies
- Salesforce Service Cloud
- Salesforce Data Cloud
Benefits
Flexible Working
- Flexible working hours
- Independent home office management
Purpose-Driven Work
- 2 volunteer days
More Vacation Days
- 3 extra wellness days
Mental Health Support
- Mental Health First Aider
- Employee Assistance program
Modern Office
- State-of-the-art office space
Ergonomic Workplace
- Ergonomically equipped workstations
Informal Culture
- Pet friendly offices
Learning & Development
- Full access to Dentsu Academy
- On-site learning sessions
- Online language courses
Additional Allowances
- 40 additional hours for development
Corporate Discounts
- Corporate benefits platform
Bonuses & Incentives
- Referral bonus program
Team Events
- Company parties
- Aperos
Snacks & Drinks
- Monthly breakfasts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Merkle Switzerland AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MEMerkle Switzerland AG
Senior Salesforce Consultant(m/w/x)
Genf
Full-timeOn-siteSenior
Nejo AI Summary
Designing and implementing Salesforce Service Cloud and Data Cloud solutions for digital business transformation at an integrated experience consultancy. Proven Service Cloud and Data Cloud implementation experience, with relevant certifications, required. 2 volunteer days, 3 wellness days, flexible working hours.
Requirements
- Proven experience with Salesforce Service Cloud and Data Cloud implementations
- Salesforce certifications (e.g. Service Cloud Consultant, Data Cloud, Administrator, Platform App Builder)
- Experience in client-facing roles
- Excellent communication and presentation skills
- Familiarity with agile delivery methodologies and project management tools
- Fluency in French and English
- Experience working in international and cross-functional teams
- Onsite presence in Geneva
Tasks
- Design and implement Salesforce Service Cloud solutions
- Implement Data Cloud solutions tailored to client goals
- Lead workshops to understand business needs
- Translate business needs into user stories and solution designs
- Advise clients on CRM strategy and data architecture
- Optimize business processes for efficiency
- Support multi-cloud Salesforce projects
- Ensure alignment between business and technology
- Collaborate with development and UX/design teams
- Prepare and present solution proposals and demos
- Document solution designs and processes
- Mentor junior consultants
- Contribute to internal knowledge sharing
- Promote reusability of solution components
- Stay current with Salesforce product releases
- Monitor industry trends
- Support change management strategies for client teams
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- French – Business Fluent
- English – Business Fluent
Tools & Technologies
- Salesforce Service Cloud
- Salesforce Data Cloud
Benefits
Flexible Working
- Flexible working hours
- Independent home office management
Purpose-Driven Work
- 2 volunteer days
More Vacation Days
- 3 extra wellness days
Mental Health Support
- Mental Health First Aider
- Employee Assistance program
Modern Office
- State-of-the-art office space
Ergonomic Workplace
- Ergonomically equipped workstations
Informal Culture
- Pet friendly offices
Learning & Development
- Full access to Dentsu Academy
- On-site learning sessions
- Online language courses
Additional Allowances
- 40 additional hours for development
Corporate Discounts
- Corporate benefits platform
Bonuses & Incentives
- Referral bonus program
Team Events
- Company parties
- Aperos
Snacks & Drinks
- Monthly breakfasts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Merkle Switzerland AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Merkle Switzerland AG
Industry
Consulting
Description
Merkle is an integrated experience consultancy that focuses on digital business transformation and data-driven solutions.
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