Axsos AG
IT ServiceDesk Mitarbeiter:in(m/w/x)
Full-timeWith HomeofficeExperienced
Metzingen
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VIVIAVI Solutions GmbH
Desktop Specialist(m/w/x)
Eningen unter Achalm
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Technical support, installation, and troubleshooting for user hardware and software at a network planning and optimization tech firm. 5 years customer support experience required. On-site support role.
Requirements
- Minimum 5 years customer support experience
- Fluency in German and English
- Network experience
- Audio-visual experience
- Day-to-day troubleshooting experience
Tasks
- Provide day-to-day technical support for users.
- Install, configure, and troubleshoot desktop systems.
- Guide users on credentials and data security.
- Communicate technical information to all personnel.
- Recommend hardware and software solutions to users.
- Organize procurement and logistics of hardware in Europe.
- Hand over IT equipment and introduce IT services to new users.
- Provide remote support for InfoSec, Network, and Infra teams.
- Support global EUCS deployment and roll-out projects.
- Conduct training programs for users on applications.
- Maintain mobile phone contracts for Germany.
- Organize IT logistics for meetings in Eningen.
- Ensure proper e-waste disposal of IT equipment.
- Support operations balancing modern standards and legacy systems.
- Manage loaner equipment for various needs.
Work Experience
- 5 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of VIAVI Solutions GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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VIVIAVI Solutions GmbH
Desktop Specialist(m/w/x)
Eningen unter Achalm
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Technical support, installation, and troubleshooting for user hardware and software at a network planning and optimization tech firm. 5 years customer support experience required. On-site support role.
Requirements
- Minimum 5 years customer support experience
- Fluency in German and English
- Network experience
- Audio-visual experience
- Day-to-day troubleshooting experience
Tasks
- Provide day-to-day technical support for users.
- Install, configure, and troubleshoot desktop systems.
- Guide users on credentials and data security.
- Communicate technical information to all personnel.
- Recommend hardware and software solutions to users.
- Organize procurement and logistics of hardware in Europe.
- Hand over IT equipment and introduce IT services to new users.
- Provide remote support for InfoSec, Network, and Infra teams.
- Support global EUCS deployment and roll-out projects.
- Conduct training programs for users on applications.
- Maintain mobile phone contracts for Germany.
- Organize IT logistics for meetings in Eningen.
- Ensure proper e-waste disposal of IT equipment.
- Support operations balancing modern standards and legacy systems.
- Manage loaner equipment for various needs.
Work Experience
- 5 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of VIAVI Solutions GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
VIAVI Solutions GmbH
Industry
IT
Description
VIAVI has a 100+ year history of technical innovations. They make equipment, software, and systems for network planning, deployment, and optimization.
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