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KL
KLA
3d ago

Customer Support Engineer(m/w/x)

Villach
Full-timeOn-siteExperienced

Description

You will ensure peak equipment performance by diagnosing and repairing complex systems at customer sites, while acting as a key liaison to maintain high levels of satisfaction and operational quality.

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Requirements

  • •Bachelor degree, HTL degree, or work experience
  • •Troubleshooting skills in software and hardware
  • •Excellent customer relation and problem-solving skills
  • •Fluent English and German language skills
  • •Ability to work under high pressure
  • •Teamwork skills in multi-cultural environments
  • •Experience in semiconductor or electronic industry
  • •Hands-on mentality and strong communication skills
  • •Proficiency in MS Office tools
  • •Bachelor degree, HTL degree, or work experience

Education

Vocational certification
OR
Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Update, troubleshoot, and repair complex capital equipment
  • •Diagnose technical issues at customer sites
  • •Represent the company to ensure high customer satisfaction
  • •Maintain the operational quality of system equipment
  • •Coordinate with customers to minimize equipment downtime
  • •Prepare detailed field service reports on support activities
  • •Document recurring problems for supporting functions
  • •Assist installation engineers with technical problem-solving

Tools & Technologies

SoftwareElectronicsOpticsMechanical systemsElectro-mechanical systemsElectro-optical systemsMS Office

Languages

English – Business Fluent

German – Business Fluent

Benefits

Bonuses & Incentives

  • •Variable compensation components

Competitive Pay

  • •Company stock purchase plan

Family Support

  • •Competitive family friendly rewards
  • •Family summer event

Team Events

  • •Christmas party

Company Vehicle

  • •Company car

Additional Allowances

  • •Car allowance

Learning & Development

  • •Extensive initial training
  • •Guaranteed further training

More Vacation Days

  • •30 days of vacation

Informal Culture

  • •Inclusive work environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KLA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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