Didomi
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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INIntegral Ad Science
Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeManagement
Nejo AI Summary
Managing client health, onboarding, and renewals at global ad verification platform. 5 years Ad Tech experience and programmatic advertising understanding required. Working with cutting-edge ad verification technology.
Requirements
- 5 years experience in Ad Tech
- Understanding of programmatic advertising
- Strong analytical skills
- Demonstrated ability to communicate effectively
- Ability to learn quickly
- Enthusiasm for fast-paced environment
- Exceptional organizational skills
- Fluency with Microsoft PowerPoint, Word, Excel
- Experience in Salesforce, Gainsight, GAM, GCM is a plus
- Fluent English and German language skills
Tasks
- Understand the digital advertising ecosystem.
- Build knowledge of IAS products and processes.
- Oversee client health, onboarding, and renewals.
- Act as the main contact for assigned clients.
- Provide timely problem resolution and escalations.
- Prepare regular reports and analyze client activity.
- Develop trusted relationships with key client stakeholders.
- Ensure successful delivery of IAS solutions.
- Assist with critical customer requests and escalations.
- Identify at-risk scenarios and enact solutions.
- Drive upsell opportunities with the Sales team.
- Conduct regular business reviews with key clients.
- Track customer engagements in internal systems.
- Collaborate with Sales and Customer Success teams.
- Onboard new customers effectively.
- Communicate product enhancements to clients.
- Share industry knowledge and account-specific insights.
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Salesforce
- Gainsight
- GAM
- GCM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Integral Ad Science and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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INIntegral Ad Science
Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeManagement
Nejo AI Summary
Managing client health, onboarding, and renewals at global ad verification platform. 5 years Ad Tech experience and programmatic advertising understanding required. Working with cutting-edge ad verification technology.
Requirements
- 5 years experience in Ad Tech
- Understanding of programmatic advertising
- Strong analytical skills
- Demonstrated ability to communicate effectively
- Ability to learn quickly
- Enthusiasm for fast-paced environment
- Exceptional organizational skills
- Fluency with Microsoft PowerPoint, Word, Excel
- Experience in Salesforce, Gainsight, GAM, GCM is a plus
- Fluent English and German language skills
Tasks
- Understand the digital advertising ecosystem.
- Build knowledge of IAS products and processes.
- Oversee client health, onboarding, and renewals.
- Act as the main contact for assigned clients.
- Provide timely problem resolution and escalations.
- Prepare regular reports and analyze client activity.
- Develop trusted relationships with key client stakeholders.
- Ensure successful delivery of IAS solutions.
- Assist with critical customer requests and escalations.
- Identify at-risk scenarios and enact solutions.
- Drive upsell opportunities with the Sales team.
- Conduct regular business reviews with key clients.
- Track customer engagements in internal systems.
- Collaborate with Sales and Customer Success teams.
- Onboard new customers effectively.
- Communicate product enhancements to clients.
- Share industry knowledge and account-specific insights.
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Salesforce
- Gainsight
- GAM
- GCM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Integral Ad Science and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Integral Ad Science
Industry
Other
Description
IAS is a leading global media measurement and optimization platform that ensures ads are seen by real people in safe and suitable environments.
Not a perfect match?
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