Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
München
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EVEverpure
Customer Success Manager (German Speaking)(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Post-sales advocacy for enterprise data center storage subscriptions at niche hardware provider. Business-level German and English proficiency required. Flexible time off, 25% travel expectation.
Requirements
- Willingness to travel up to 25%
- Business proficiency in English and German
- Experience in customer-facing relationship management roles
- Understanding of enterprise data centre environments
- Ability to act as trusted advisor
- Strong project management skills
Tasks
- Advocate for customers post-sales
- Ensure customers maximize Evergreen//One value
- Build and nurture long-term relationships
- Understand customer business and technical needs
- Act as a strategic partner
- Serve as the main point of contact
- Orchestrate a seamless customer journey
- Manage onboarding and renewals
- Collaborate with internal teams
- Advise assigned Evergreen//One, Flex, and CBS customers
- Establish expertise on the customer journey
- Own the post-sales service delivery relationship
- Lead strategic business reviews
- Manage the customer lifecycle
- Ensure high satisfaction, retention, and growth
- Bridge communication between customers and internal departments
- Define key metrics for success
- Establish processes and tools for customer growth
- Manage large and strategic accounts
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Workation & Sabbatical
- Flexible time off
Healthcare & Fitness
- Wellness resources
Team Events
- Company-sponsored team events
Other Benefits
- Hiring process accommodations
- Employee Resource Groups
Informal Culture
- Inclusive leadership
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Everpure and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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EVEverpure
Customer Success Manager (German Speaking)(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Post-sales advocacy for enterprise data center storage subscriptions at niche hardware provider. Business-level German and English proficiency required. Flexible time off, 25% travel expectation.
Requirements
- Willingness to travel up to 25%
- Business proficiency in English and German
- Experience in customer-facing relationship management roles
- Understanding of enterprise data centre environments
- Ability to act as trusted advisor
- Strong project management skills
Tasks
- Advocate for customers post-sales
- Ensure customers maximize Evergreen//One value
- Build and nurture long-term relationships
- Understand customer business and technical needs
- Act as a strategic partner
- Serve as the main point of contact
- Orchestrate a seamless customer journey
- Manage onboarding and renewals
- Collaborate with internal teams
- Advise assigned Evergreen//One, Flex, and CBS customers
- Establish expertise on the customer journey
- Own the post-sales service delivery relationship
- Lead strategic business reviews
- Manage the customer lifecycle
- Ensure high satisfaction, retention, and growth
- Bridge communication between customers and internal departments
- Define key metrics for success
- Establish processes and tools for customer growth
- Manage large and strategic accounts
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Workation & Sabbatical
- Flexible time off
Healthcare & Fitness
- Wellness resources
Team Events
- Company-sponsored team events
Other Benefits
- Hiring process accommodations
- Employee Resource Groups
Informal Culture
- Inclusive leadership
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Everpure and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Everpure
Industry
IT
Description
Everpure is reshaping the data storage industry with its high-performance storage platforms.
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