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Batmaid
3mo ago

Customer Success Intern(m/w/x)

Lausanne
Full-timeInternshipOn-site

Description

As a Customer Success Intern, you will focus on enhancing customer retention and lifetime value by analyzing data, coaching team members, and collaborating on innovative projects. This role involves testing new ideas and processes to ensure a top-notch customer experience.

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Requirements

  • •Degree in Marketing, Business, Service, or similar
  • •Teamwork, accountability, and hard work values
  • •Excellent oral communication skills
  • •Professional writing skills
  • •Exceptional analytical skills
  • •Ability and willingness to take on additional responsibilities
  • •Fluent in English and German
  • •French language skills are a plus
  • •Eagerness to learn
  • •Open-mindedness
  • •Creativity
  • •Empathy
  • •Strategic and analytical thinking
  • •Bias for action

Education

Bachelor's degree

Tasks

  • •Support in identifying opportunities to improve customer retention
  • •Analyze data to create new growth opportunities
  • •Coach and onboard the Customer Experience team and City Launchers
  • •Test new ideas and document best practices for scalability
  • •Develop and test processes to activate new opportunities
  • •Collaborate with other departments for successful project implementation
  • •Identify weaknesses and suggest improvements
  • •Work with the team to meet deadlines and objectives

Languages

English – Business Fluent

German – Business Fluent

French – Basic

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Batmaid and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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