Philips
Customer Service Support Officer with Italian and French(m/w/x)
Full-timeOn-siteExperienced
Gland
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PHPhilips
Customer Service Support Officer with Italian, French and German(m/w/x)
Gland
Full-timeOn-siteExperienced
Nejo AI Summary
Providing multilingual phone and digital support for service incident reports at a global health/tech company. Excellent French and Italian, good German language skills, and hands-on customer service experience required. Work in a large-scale, globally impactful service environment.
Requirements
- Excellent written and spoken communication skills in French and Italian
- Good understanding of German
- Solid commercial background
- Hands-on experience in customer service
- Proficiency in MS Office
- Ideally proficiency in Salesforce/Servicemax or SAP
- Independent, structured, and customer-oriented approach
- Excellent communication skills
- High level of flexibility and commitment
- Hands-on mentality
- Conscientious and responsible working style
- Team-oriented working style
Tasks
- Receive and process service incident reports
- Coordinate with service technicians
- Provide telephone and digital support to customers in French
- Assist customers in Italian and German
- Collaborate with service managers and the contracts department
- Invoice and book service orders
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- Italian – Native
- German – Basic
Tools & Technologies
- MS Office
- Salesforce
- Servicemax
- SAP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Philips and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PHPhilips
Customer Service Support Officer with Italian, French and German(m/w/x)
Gland
Full-timeOn-siteExperienced
Nejo AI Summary
Providing multilingual phone and digital support for service incident reports at a global health/tech company. Excellent French and Italian, good German language skills, and hands-on customer service experience required. Work in a large-scale, globally impactful service environment.
Requirements
- Excellent written and spoken communication skills in French and Italian
- Good understanding of German
- Solid commercial background
- Hands-on experience in customer service
- Proficiency in MS Office
- Ideally proficiency in Salesforce/Servicemax or SAP
- Independent, structured, and customer-oriented approach
- Excellent communication skills
- High level of flexibility and commitment
- Hands-on mentality
- Conscientious and responsible working style
- Team-oriented working style
Tasks
- Receive and process service incident reports
- Coordinate with service technicians
- Provide telephone and digital support to customers in French
- Assist customers in Italian and German
- Collaborate with service managers and the contracts department
- Invoice and book service orders
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- Italian – Native
- German – Basic
Tools & Technologies
- MS Office
- Salesforce
- Servicemax
- SAP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Philips and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Philips
Industry
Healthcare
Description
Das Unternehmen trägt durch innovative Lösungen zur Verbesserung der Lebensqualität von 3 Milliarden Menschen bei.
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