Philips
Customer Service Support Officer with Italian, French and German(m/w/x)
Full-timeOn-siteExperienced
Gland
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PH
PhilipsCustomer Service Support Officer with Italian and French(m/w/x)
Gland
Full-timeOn-siteExperienced
Description
In this role, you will ensure customer satisfaction by managing service incident reports and coordinating with technicians. Your day-to-day responsibilities will involve providing exceptional support to French-speaking customers, with additional assistance in Italian.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Excellent written and spoken communication skills in French
- •Good understanding of Italian
- •Good understanding of German or English
- •Solid commercial background and hands-on experience in customer service
- •Proficiency in MS Office, and ideally in Salesforce/Servicemax or SAP
- •Independent, structured, and customer-oriented approach
- •High level of flexibility, commitment, and hands-on mentality
- •Conscientious, responsible, and team-oriented working style
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Receive and process incident reports
- •Coordinate service engineers for incident resolution
- •Provide telephone and digital assistance to customers in French
- •Support customers in Italian as needed
- •Collaborate with service managers and contracts department
- •Invoice and book service orders
Tools & Technologies
MS OfficeSalesforceServicemaxSAP
Languages
French – Native
Italian – Business Fluent
German – Basic
English – Basic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Philips and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PH
PhilipsCustomer Service Support Officer with Italian and French(m/w/x)
Gland
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
In this role, you will ensure customer satisfaction by managing service incident reports and coordinating with technicians. Your day-to-day responsibilities will involve providing exceptional support to French-speaking customers, with additional assistance in Italian.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Excellent written and spoken communication skills in French
- •Good understanding of Italian
- •Good understanding of German or English
- •Solid commercial background and hands-on experience in customer service
- •Proficiency in MS Office, and ideally in Salesforce/Servicemax or SAP
- •Independent, structured, and customer-oriented approach
- •High level of flexibility, commitment, and hands-on mentality
- •Conscientious, responsible, and team-oriented working style
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Receive and process incident reports
- •Coordinate service engineers for incident resolution
- •Provide telephone and digital assistance to customers in French
- •Support customers in Italian as needed
- •Collaborate with service managers and contracts department
- •Invoice and book service orders
Tools & Technologies
MS OfficeSalesforceServicemaxSAP
Languages
French – Native
Italian – Business Fluent
German – Basic
English – Basic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Philips and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Philips
Industry
Healthcare
Description
Das Unternehmen trägt durch innovative Lösungen zur Verbesserung der Lebensqualität von 3 Milliarden Menschen bei.
Not a perfect match?
- Philips
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