The AI Job Search Engine
Customer Experience Associate(m/w/x)
Description
As a Customer Experience Associate, you will play a vital role in ensuring daily operations run smoothly while delivering exceptional service. Your day-to-day responsibilities will include coaching the team, resolving client issues, and driving continuous improvement initiatives.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Ambition and commitment to self-improvement
- •Exceptional interpersonal skills
- •Excellent communication and telephone etiquette skills
- •Strong exposure to client relationships
- •Mandatory English and French language skills
- •German or Italian language skills are a strong plus
Tasks
- •Ensure excellence in daily operations
- •Coach Batmaids with care and cleverness
- •Offer customized solutions to clients
- •Maintain a motivated mindset within the team
- •Negotiate with agents and clients to resolve last-minute issues
- •Achieve 100% service satisfaction
- •Support the team in solving complex cases
- •Participate in operational improvement projects
- •Manage time and team collaboration effectively
- •Organize daily tasks and goals for the team
- •Provide regular feedback to colleagues
Languages
English – Business Fluent
French – Business Fluent
German – Basic
Italian – Basic
Benefits
Purpose-Driven Work
- •Responsibilities from day 1
Mentorship & Coaching
- •Coaching from manager
Learning & Development
- •Place to learn and grow
- •Unique skills development
Startup Environment
- •Young, diverse, and dynamic team
- BatmaidFull-timeInternshipOn-siteLausanne
- Batmaid
Customer Experience Intern - German Speaking(m/w/x)
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Customer Experience Associate - Success(m/w/x)
Full-timeApprenticeshipOn-siteLausanne - Batmaid
Kick-Ass Intern(m/w/x)
Full-timeInternshipOn-siteLausanne - Batmaid
Customer Success Intern(m/w/x)
Full-timeInternshipOn-siteLausanne
Customer Experience Associate(m/w/x)
The AI Job Search Engine
Description
As a Customer Experience Associate, you will play a vital role in ensuring daily operations run smoothly while delivering exceptional service. Your day-to-day responsibilities will include coaching the team, resolving client issues, and driving continuous improvement initiatives.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Ambition and commitment to self-improvement
- •Exceptional interpersonal skills
- •Excellent communication and telephone etiquette skills
- •Strong exposure to client relationships
- •Mandatory English and French language skills
- •German or Italian language skills are a strong plus
Tasks
- •Ensure excellence in daily operations
- •Coach Batmaids with care and cleverness
- •Offer customized solutions to clients
- •Maintain a motivated mindset within the team
- •Negotiate with agents and clients to resolve last-minute issues
- •Achieve 100% service satisfaction
- •Support the team in solving complex cases
- •Participate in operational improvement projects
- •Manage time and team collaboration effectively
- •Organize daily tasks and goals for the team
- •Provide regular feedback to colleagues
Languages
English – Business Fluent
French – Business Fluent
German – Basic
Italian – Basic
Benefits
Purpose-Driven Work
- •Responsibilities from day 1
Mentorship & Coaching
- •Coaching from manager
Learning & Development
- •Place to learn and grow
- •Unique skills development
Startup Environment
- •Young, diverse, and dynamic team
About the Company
Batmaid
Industry
Cleaning
Description
The company provides a leading marketplace to hire trusted, insured, and declared professionals for cleaning services.
- Batmaid
Customer Experience Intern - French Speaking(m/w/x)
Full-timeInternshipOn-siteLausanne - Batmaid
Customer Experience Intern - German Speaking(m/w/x)
Full-timeInternshipOn-siteLausanne, Zürich - Batmaid
Customer Experience Associate - Success(m/w/x)
Full-timeApprenticeshipOn-siteLausanne - Batmaid
Kick-Ass Intern(m/w/x)
Full-timeInternshipOn-siteLausanne - Batmaid
Customer Success Intern(m/w/x)
Full-timeInternshipOn-siteLausanne