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Coaching Batmaids and negotiating client issues for a cleaning services marketplace. Mandatory English and French language skills required. Platform-based operations.
Requirements
- Ambition and commitment to self-improvement
- Exceptional interpersonal skills
- Excellent communication and telephone etiquette skills
- Strong exposure to client relationships
- Mandatory English and French language skills
- German or Italian language skills are a strong plus
Tasks
- Ensure excellence in daily operations
- Coach Batmaids with care and cleverness
- Offer customized solutions to clients
- Maintain a motivated mindset within the team
- Negotiate with agents and clients to resolve last-minute issues
- Achieve 100% service satisfaction
- Support the team in solving complex cases
- Participate in operational improvement projects
- Manage time and team collaboration effectively
- Organize daily tasks and goals for the team
- Provide regular feedback to colleagues
Education
- Compulsory education
Languages
- English – Business Fluent
- French – Business Fluent
- German – Basic
- Italian – Basic
Benefits
Purpose-Driven Work
- Responsibilities from day 1
Mentorship & Coaching
- Coaching from manager
Learning & Development
- Place to learn and grow
- Unique skills development
Startup Environment
- Young, diverse, and dynamic team
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Coaching Batmaids and negotiating client issues for a cleaning services marketplace. Mandatory English and French language skills required. Platform-based operations.
Requirements
- Ambition and commitment to self-improvement
- Exceptional interpersonal skills
- Excellent communication and telephone etiquette skills
- Strong exposure to client relationships
- Mandatory English and French language skills
- German or Italian language skills are a strong plus
Tasks
- Ensure excellence in daily operations
- Coach Batmaids with care and cleverness
- Offer customized solutions to clients
- Maintain a motivated mindset within the team
- Negotiate with agents and clients to resolve last-minute issues
- Achieve 100% service satisfaction
- Support the team in solving complex cases
- Participate in operational improvement projects
- Manage time and team collaboration effectively
- Organize daily tasks and goals for the team
- Provide regular feedback to colleagues
Education
- Compulsory education
Languages
- English – Business Fluent
- French – Business Fluent
- German – Basic
- Italian – Basic
Benefits
Purpose-Driven Work
- Responsibilities from day 1
Mentorship & Coaching
- Coaching from manager
Learning & Development
- Place to learn and grow
- Unique skills development
Startup Environment
- Young, diverse, and dynamic team
About the Company
Batmaid
Industry
Cleaning
Description
The company provides a leading marketplace to hire trusted, insured, and declared professionals for cleaning services.
Not a perfect match?
- Batmaid
Customer Experience Intern - French Speaking(m/w/x)
Full-timeInternshipOn-siteLausanne - Batmaid
Customer Experience Intern - German Speaking(m/w/x)
Full-timeInternshipOn-siteLausanne, Zürich - Batmaid
Customer Experience Associate - Success(m/w/x)
Full-timeApprenticeshipOn-siteLausanne - Batmaid
Kick-Ass Intern(m/w/x)
Full-timeInternshipOn-siteLausanne - Batmaid
Customer Success Intern(m/w/x)
Full-timeInternshipOn-siteLausanne