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CRM Specialist(m/w/x)
Automated CRM campaign execution and dynamic email template creation. Proven CRM campaign execution and automation experience required. Cross-functional alignment and stakeholder management.
Requirements
- Highly analytical and hands-on
- Comfortable working with code (e.g. HTML, Jinja)
- Thrives in role with strong cross-functional alignment and stakeholder management
- Proven CRM campaign execution and automation experience, ideally in e-commerce, marketplaces, or retail
- Very strong analytical skills, turning complex data into actionable insights
- Excellent hands-on HTML for email and Jinja templating knowledge
- Strong understanding of email and multi-channel CRM best practices, personalization, and lifecycle communication
- Experience with CRM platforms, ideally Bloomreach or similar tools
- Hands-on A/B testing and experimentation experience
- Experience collaborating with marketing, product, tech, data, commercial, and country teams
- Experience with BI tools (e.g. Power BI, Looker Studio)
- Basic Python knowledge
- Structured, proactive working style with strong ownership
- Experience in agile environment using Jira and Confluence
- Hands-on large-scale CRM automations and lifecycle communication experience
- Close collaboration with engineering and data teams on technical CRM setups
Tasks
- Plan and execute automated CRM campaigns
- Create and maintain dynamic email templates
- Develop CRM automations across customer lifecycle
- Analyze campaign performance and customer behavior
- Translate insights into optimization actions
- Work with analytics and reporting tools
- Improve segmentation and personalization logic
- Design and evaluate A/B tests
- Ensure data quality and tracking
- Collaborate with marketing, product, tech, and data teams
- Drive alignment and solve execution challenges
- Contribute to sprint planning and documentation
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- HTML
- Jinja
- CRM
- Bloomreach
- BI tools
- Power BI
- Looker Studio
- Python
- Jira
- Confluence
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CRM Specialist(m/w/x)
Automated CRM campaign execution and dynamic email template creation. Proven CRM campaign execution and automation experience required. Cross-functional alignment and stakeholder management.
Requirements
- Highly analytical and hands-on
- Comfortable working with code (e.g. HTML, Jinja)
- Thrives in role with strong cross-functional alignment and stakeholder management
- Proven CRM campaign execution and automation experience, ideally in e-commerce, marketplaces, or retail
- Very strong analytical skills, turning complex data into actionable insights
- Excellent hands-on HTML for email and Jinja templating knowledge
- Strong understanding of email and multi-channel CRM best practices, personalization, and lifecycle communication
- Experience with CRM platforms, ideally Bloomreach or similar tools
- Hands-on A/B testing and experimentation experience
- Experience collaborating with marketing, product, tech, data, commercial, and country teams
- Experience with BI tools (e.g. Power BI, Looker Studio)
- Basic Python knowledge
- Structured, proactive working style with strong ownership
- Experience in agile environment using Jira and Confluence
- Hands-on large-scale CRM automations and lifecycle communication experience
- Close collaboration with engineering and data teams on technical CRM setups
Tasks
- Plan and execute automated CRM campaigns
- Create and maintain dynamic email templates
- Develop CRM automations across customer lifecycle
- Analyze campaign performance and customer behavior
- Translate insights into optimization actions
- Work with analytics and reporting tools
- Improve segmentation and personalization logic
- Design and evaluate A/B tests
- Ensure data quality and tracking
- Collaborate with marketing, product, tech, and data teams
- Drive alignment and solve execution challenges
- Contribute to sprint planning and documentation
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- HTML
- Jinja
- CRM
- Bloomreach
- BI tools
- Power BI
- Looker Studio
- Python
- Jira
- Confluence
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
METRO Markets GmbH
Industry
IT
Description
The company creates a platform for B2B commerce, enabling business owners worldwide to focus on their core activities.
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