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CRM Business Analyst(m/w/x)
Translating business processes into scalable solutions and functional specifications for diverse consulting clients. Solid hands-on experience in business analysis and confident German/English communication required. Work in agile, collaborative delivery models across diverse international projects.
Requirements
- Solid hands-on experience as a Business Analyst or in a similar role
- Passion for improving business processes
- Comfortable working with agile methods and collaborative delivery models
- Confident communication in German and English
- Proactive work style and strong analytical skills
- Experience in the Life Sciences industry
- Recognised CRM certifications such as Salesforce Administrator, Veeva CRM, or Microsoft Dynamics
Tasks
- Analyze and model business processes
- Translate processes into scalable CRM solutions
- Collaborate with stakeholders to capture requirements
- Structure and prioritize business and user needs
- Develop functional specifications for CRM
- Support CRM configuration throughout the project lifecycle
- Plan and facilitate workshops for end-users
- Coordinate training sessions to ensure smooth adoption
- Support testing activities and drive change management
- Ensure high-quality project rollout
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Salesforce
- Veeva CRM
- Microsoft Dynamics
Not a perfect match?
- Eraneos Switzerland AGFull-timeOn-siteSeniorZürich
- Eraneos Switzerland AG
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CRM Business Analyst(m/w/x)
Translating business processes into scalable solutions and functional specifications for diverse consulting clients. Solid hands-on experience in business analysis and confident German/English communication required. Work in agile, collaborative delivery models across diverse international projects.
Requirements
- Solid hands-on experience as a Business Analyst or in a similar role
- Passion for improving business processes
- Comfortable working with agile methods and collaborative delivery models
- Confident communication in German and English
- Proactive work style and strong analytical skills
- Experience in the Life Sciences industry
- Recognised CRM certifications such as Salesforce Administrator, Veeva CRM, or Microsoft Dynamics
Tasks
- Analyze and model business processes
- Translate processes into scalable CRM solutions
- Collaborate with stakeholders to capture requirements
- Structure and prioritize business and user needs
- Develop functional specifications for CRM
- Support CRM configuration throughout the project lifecycle
- Plan and facilitate workshops for end-users
- Coordinate training sessions to ensure smooth adoption
- Support testing activities and drive change management
- Ensure high-quality project rollout
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Salesforce
- Veeva CRM
- Microsoft Dynamics
About the Company
Eraneos Switzerland AG
Industry
Consulting
Description
Das Unternehmen ist eine internationale Beratungsgruppe für Strategie, Transformation und Technologie, die Unternehmen in der digitalen Welt unterstützt.
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- Eraneos Switzerland AG
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