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CRM Application Owner Deputy & Process Engineer Sales/Service(m/w/x)
Optimizing sales and service processes for ATURB v4 and other IS apps, collaborating with global owners at technology leader for heavy-duty applications. Professional project management (Agile/Hybrid) and MS Power Platform experience required. Childcare, attractive holiday plan, flexible working model.
Requirements
- Innovative and comprehensive network thinking in process and IS environment
- Professional change management (organizational and technical)
- Proactive escalation and conflict management
- Professional project management (Agile / Hybrid approach)
- Experience with strategic Microsoft technologies, especially MS Power Platform
- Experience with SAP S/4 Hana is a plus
- Experience with Microsoft SharePoint
- Mobile Applications (Native, HTML5, ...)
- Experience with Microsoft Visual Studio / Microsoft DevOps
Tasks
- Coordinate application strategy for ATURB v4 and other sales and service apps
- Collaborate with global process owners to identify process improvement opportunities
- Analyze and optimize sales and service processes for Accelleron Switzerland and Global Service Network
- Consult with global process owners during implementation of process optimizations in IS apps
- Propose and support business process improvement initiatives
- Engage with global process owners to explore automation and optimization possibilities
- Represent ATURB v4 in IS projects as application owner and process engineer
- Evaluate new apps and functionalities in the CRM based on MS Power Platform technology
- Manage and participate in Accelleron process improvement projects
- Ensure adherence to Accelleron IT standards during process improvement projects
- Act as the main contact for sales, service, and marketing regarding ATURB v4
- Support application implementation and changes from the business perspective
- Build and extend knowledge of business processes and application landscape
- Supervise external support providers in incident management and testing coordination
- Ensure high master data quality in collaboration with relevant managers
- Lead temporary work teams, guiding task completion and sharing expertise
- Represent Accelleron IT in IS projects for assigned sales, service, and master data
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Power Platform
- SAP S/4 Hana
- Microsoft SharePoint
- Mobile Applications
- Microsoft Visual Studio
- Microsoft DevOps
Benefits
Free or Subsidized Food
- Canteen
Childcare
- Childcare
Modern Office
- Modern office
Flexible Working
- Flexible working model
- Remote work policy
More Vacation Days
- Attractive holiday plan
Mental Health Support
- Employee assistance program
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CRM Application Owner Deputy & Process Engineer Sales/Service(m/w/x)
Optimizing sales and service processes for ATURB v4 and other IS apps, collaborating with global owners at technology leader for heavy-duty applications. Professional project management (Agile/Hybrid) and MS Power Platform experience required. Childcare, attractive holiday plan, flexible working model.
Requirements
- Innovative and comprehensive network thinking in process and IS environment
- Professional change management (organizational and technical)
- Proactive escalation and conflict management
- Professional project management (Agile / Hybrid approach)
- Experience with strategic Microsoft technologies, especially MS Power Platform
- Experience with SAP S/4 Hana is a plus
- Experience with Microsoft SharePoint
- Mobile Applications (Native, HTML5, ...)
- Experience with Microsoft Visual Studio / Microsoft DevOps
Tasks
- Coordinate application strategy for ATURB v4 and other sales and service apps
- Collaborate with global process owners to identify process improvement opportunities
- Analyze and optimize sales and service processes for Accelleron Switzerland and Global Service Network
- Consult with global process owners during implementation of process optimizations in IS apps
- Propose and support business process improvement initiatives
- Engage with global process owners to explore automation and optimization possibilities
- Represent ATURB v4 in IS projects as application owner and process engineer
- Evaluate new apps and functionalities in the CRM based on MS Power Platform technology
- Manage and participate in Accelleron process improvement projects
- Ensure adherence to Accelleron IT standards during process improvement projects
- Act as the main contact for sales, service, and marketing regarding ATURB v4
- Support application implementation and changes from the business perspective
- Build and extend knowledge of business processes and application landscape
- Supervise external support providers in incident management and testing coordination
- Ensure high master data quality in collaboration with relevant managers
- Lead temporary work teams, guiding task completion and sharing expertise
- Represent Accelleron IT in IS projects for assigned sales, service, and master data
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Power Platform
- SAP S/4 Hana
- Microsoft SharePoint
- Mobile Applications
- Microsoft Visual Studio
- Microsoft DevOps
Benefits
Free or Subsidized Food
- Canteen
Childcare
- Childcare
Modern Office
- Modern office
Flexible Working
- Flexible working model
- Remote work policy
More Vacation Days
- Attractive holiday plan
Mental Health Support
- Employee assistance program
About the Company
Accelleron Switzerland Ltd
Industry
EnergyAutomation
Description
The company is a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications.
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