JLL
Office Services Assistant(m/w/x)
Full-timeOn-siteExperienced
München, Stuttgart
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JLJLL
Coordinator, Workplace Services(m/w/x)
Stuttgart
Full-timeOn-siteExperienced
Nejo AI Summary
Managing reception and guest services for a global real estate firm. Bachelor's degree and 2+ years supervisory experience in Facilities Management or Hospitality required. Daily shift work, 7:00 AM - 4:00 PM.
Requirements
- Bachelor degree in related discipline
- Minimum 2 years supervisory experience in Facilities Management or Hospitality
- Experience in hospitality environment
- Strong understanding of financial planning and budget management
- Experience overseeing and optimizing annual facility budgets
- Ensuring expenditures align with operational goals
- Ensuring expenditures remain within approved financial limits
- Proactive and positive attitude
- Customer service-oriented attitude
- Team player across functions and locations
- Excellent interpersonal and communication skills
- Understanding of confidentiality and diplomacy
- Excellent multi-tasking skills
- Excellent project management skills
- Excellent organisational skills
- Ability to work in fast-paced environment
- Ability to meet deadlines
- Self-starter: ability to make decisions on the spot
- Willingness to travel when needed
Tasks
- Provide exceptional customer service to internal and external customers
- Work closely with the DACH Lead and WPS team members
- Maintain a consistent, well-groomed appearance
- Welcome guests, suppliers, and employees professionally
- Ensure the reception area is presentable at all times
- Act as the single point of contact for visitors
- Coordinate transportation and parking arrangements
- Manage the wardrobe and offer welcome beverages
- Register visitors according to corporate security policies
- Ensure compliance with corporate security policies
- Handle incoming calls on the main telephone line
- Maintain knowledge of meeting facilities and local businesses
- Ensure a representative and seamless office operation
- Deliver the Salesforce refreshment program
- Supervise all Guest Services processes
- Take ownership of meeting and catering tasks
- Manage meeting booking requests
- Coordinate event requests through internal channels
- Book spaces, coordinate catering, and setup equipment
- Ensure catering quality and presentation standards
- Comply with Health & Safety regulations
- Create a memorable guest experience
- Welcome meeting hosts and guide them to venues
- Support basic AV troubleshooting
- Plan and oversee in-office events
- Act as the point of contact for facilities matters
- Conduct regular facility maintenance checks
- Coordinate preventive maintenance and repairs
- Review quality of janitorial services
- Maintain relationships with building maintenance and landlord
- Follow corporate security processes for external vendors
- Coordinate local roll-out of global WPS initiatives
- Supervise planned and reactive maintenance
- Build relationships with local office communities
- Communicate with local office communities via email and Slack
- Inform about office news, events, and changes
- Minimize disruptions from office maintenance
- Promote WPS customer satisfaction surveys
- Communicate IT-related topics with the IT department
- Contribute to reporting and meeting agendas
- Execute Space Champion duties
- Participate in cross-regional task forces
- Ensure compliance with German Health and Safety regulations
- Maintain JLL H&S documents
- Complete and follow assigned trainings
- Support the organization of SF First Aid Trainings
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JLL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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JLJLL
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Stuttgart
Full-timeOn-siteExperienced
Nejo AI Summary
Managing reception and guest services for a global real estate firm. Bachelor's degree and 2+ years supervisory experience in Facilities Management or Hospitality required. Daily shift work, 7:00 AM - 4:00 PM.
Requirements
- Bachelor degree in related discipline
- Minimum 2 years supervisory experience in Facilities Management or Hospitality
- Experience in hospitality environment
- Strong understanding of financial planning and budget management
- Experience overseeing and optimizing annual facility budgets
- Ensuring expenditures align with operational goals
- Ensuring expenditures remain within approved financial limits
- Proactive and positive attitude
- Customer service-oriented attitude
- Team player across functions and locations
- Excellent interpersonal and communication skills
- Understanding of confidentiality and diplomacy
- Excellent multi-tasking skills
- Excellent project management skills
- Excellent organisational skills
- Ability to work in fast-paced environment
- Ability to meet deadlines
- Self-starter: ability to make decisions on the spot
- Willingness to travel when needed
Tasks
- Provide exceptional customer service to internal and external customers
- Work closely with the DACH Lead and WPS team members
- Maintain a consistent, well-groomed appearance
- Welcome guests, suppliers, and employees professionally
- Ensure the reception area is presentable at all times
- Act as the single point of contact for visitors
- Coordinate transportation and parking arrangements
- Manage the wardrobe and offer welcome beverages
- Register visitors according to corporate security policies
- Ensure compliance with corporate security policies
- Handle incoming calls on the main telephone line
- Maintain knowledge of meeting facilities and local businesses
- Ensure a representative and seamless office operation
- Deliver the Salesforce refreshment program
- Supervise all Guest Services processes
- Take ownership of meeting and catering tasks
- Manage meeting booking requests
- Coordinate event requests through internal channels
- Book spaces, coordinate catering, and setup equipment
- Ensure catering quality and presentation standards
- Comply with Health & Safety regulations
- Create a memorable guest experience
- Welcome meeting hosts and guide them to venues
- Support basic AV troubleshooting
- Plan and oversee in-office events
- Act as the point of contact for facilities matters
- Conduct regular facility maintenance checks
- Coordinate preventive maintenance and repairs
- Review quality of janitorial services
- Maintain relationships with building maintenance and landlord
- Follow corporate security processes for external vendors
- Coordinate local roll-out of global WPS initiatives
- Supervise planned and reactive maintenance
- Build relationships with local office communities
- Communicate with local office communities via email and Slack
- Inform about office news, events, and changes
- Minimize disruptions from office maintenance
- Promote WPS customer satisfaction surveys
- Communicate IT-related topics with the IT department
- Contribute to reporting and meeting agendas
- Execute Space Champion duties
- Participate in cross-regional task forces
- Ensure compliance with German Health and Safety regulations
- Maintain JLL H&S documents
- Complete and follow assigned trainings
- Support the organization of SF First Aid Trainings
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JLL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
JLL
Industry
RealEstate
Description
Das Unternehmen ist ein führender globaler Anbieter von Immobilien- und Investmentmanagement-Dienstleistungen.
Not a perfect match?
- JLL
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