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VAValentino

Client Advisor(m/w/x)

Gsteig
Full-timeOn-site

Client engagement for high-end fashion sales, delivering Valentino Couture Service. Flexible schedule availability (evenings, weekends, holidays) essential. Work with iconic luxury fashion products.

Requirements

  • Exceptional clientele and customer relationship building skills
  • Flexible schedule availability (evenings, weekends, holidays)
  • Action-orientation and drive for results
  • Problem-solving skills
  • Team player

Tasks

  • Engage proactively with clients
  • Deliver impeccable Valentino Couture Service
  • Prepare for client sales
  • Welcome clients
  • Explore client needs
  • Present products
  • Close sales
  • Manage client farewells
  • Actively engage to reach CRM targets
  • Implement personalized reach-out campaigns
  • Utilize clienteling tools
  • Complete CRM tasks within deadlines
  • Capture client data consistently
  • Note qualitative client information
  • Manage a portfolio of customers
  • Handle VVIC and VIC clients
  • Achieve sales, KPI, and CRM targets
  • Discover client needs
  • Guide clients across all brand categories
  • Curate looks based on fashion trends
  • Develop strong product and fit knowledge
  • Prepare for client appointments
  • Research client preferences
  • Organize merchandise for appointments
  • Create a welcoming client environment
  • Stay informed about new arrivals, trends, and events
  • Assist with all sales activities
  • Manage after-sales processes
  • Handle returns, repairs, and complaints
  • Ensure product maintenance
  • Replenish products on the floor
  • Monitor warehouse stock across categories
  • Restock shelves to maximize sales
  • Partner with the team for seamless operations
  • Uphold store presentation standards
  • Liaise with Visual team on display guidelines
  • Verify and report information to management

Education

  • Compulsory education

Languages

  • EnglishBusiness Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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